Collision repair service near New Britain, CT

Had car trouble on 84, and they quickly fixed the problem with no hassle, and they were nice!

Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

I was referred here by a friend. I am very happy that I found such expertmechanics! I have brought my car for general maintenance. Also when I gotinto a collision they were able to handle the whole claim process with theinsurance, and made my car look like brand new! They are very reliable andfast! I highly recommend Class A Auto to my family and friends!