Brake repair service near Old Saybrook, CT

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

Have been a customer for about 25 years. Always honest and fair prices. Brian Wells

I was referred here by a friend. I am very happy that I found such expertmechanics! I have brought my car for general maintenance. Also when I gotinto a collision they were able to handle the whole claim process with theinsurance, and made my car look like brand new! They are very reliable andfast! I highly recommend Class A Auto to my family and friends!

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i had the unfortunate experience of getting an estimated price of $500 for brakes and rotors. I said ok . They were to call me with exact price but I called them . They wanted 1600.00 for brakes oil change wipers !! Padded the quote like no tomorrow!! I called my local mechanic and he had his tow truck get my vehicle They wouldn't release my car unless I signed paperwork via email that they didn't receive without me making a 38 dollar payment as the said they Inspected the Brakes! Then he wouldn't release my car because he wanted me to write my debit card number on an unencrypted email. He finally extorted this 38 dollars from me and kept the tow guy waiting for a half hour.