Dodge service near Waterbury, CT

My family has been going to Rick for about twenty years. He's the best. Rick is a great mechanic who only does the work you need at a fair price. Plus, he gets the work done in a timely manner.

Bob Thomas Ford recommended an unnecessary wheel alignment for my car. When asked whether the recommended alignment was necessary, Gary Shelomis, service manager, confirmed that it was necessary and that it needed to be fixed before I could drive my car. Because of the $130 price of the alignment, I asked for second opinions from Firestone and Town Fair Tire. Both reviewed a printout of Bob Thomas Ford’s alignment measurements and advised that an alignment would not be “necessary” and that $130 would be excessive for an alignment even if it were necessary.

These guys, own their work. Had done break job at Sears and i would have to go back every year to get the brakes fixed. A friend recommended their place and I got it done through General muffler and auto. Its been 3 years, no issues. I give them all my business. Good workshops are hard to find.

Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!

Took my '04 Honda Civic in for a brake problem. Was told everything - rotors, pads, calipers, lines - needed to be replaced, was quoted $2500. Had the car towed at my own expense to another shop. Other shop diagnosed a broken brake line, cost me $228 to have it repaired. Brakes work fine now. Will not ever go here again.

Sullivan Glass is northwestern Connecticut’s premier glass shop. We are a full service shop offering residential, commercial, and auto glass replacement. Family owned and operated for over 25 years, providing great service and the best quality products. Over the years we have merged with two local glass shops; Union Glass and Classic Glass, both of Torrington, Connecticut.

I was on the road and discovered a coolant issue. I pulled into this station. They took care of me and did a thorough check of my coolant gage. I was a stranger. They served me in a friendly and respectful manner and did not charge me for the service. I was so relieved and thankful. What a breath of fresh air to get friendly customer service. Impressive

Living in Shelton I have a few car washes to choose from, but wasn't really happy and I wanted to shop around. So I did an internet search of other places in the area and found Monroe Car Wash & Detail Center, which had great reviews. So I called for a quote for a detail and theirs was cheaper. Great! The customer service is AMAZING. As someone who often worries about being taken, it was nice to have Danny explain everything in a way that I could understand. He explained everything and was upfront about the work and the pricing. I was very pleased with how great my car looked and the good customer service. Will definitely be coming back.