Ford service near Hockessin, DE

Cost was over $2,800. That is way too expensive for tires, brakes, inspection, and a tail light, nearly twice what I would have paid at my usual mechanic. As well, your shecanic didn't clear the dashboard codes so as soon as I drove 2 miles the dashboard warning light came on for the tires. Had to miss more work, return to your shop, to hear a lame excuse from your shecanic and to hear Jenny tell me "We aren't cheap" when I complained the cost was way too high. I told you on my very first visit last month that I was looking for a mechanic that could be trusted by my wife. You aren't it.

I took my Volvo here because they said they were Volvo certified - they are not. Although the car was running perfectly fine, we wanted them to check out a "Check transmission next service" message. Three thousand dollars later, the message is still there and the car is stone cold dead in my driveway. They said there is nothing more they can do - and they were RUDE about it. Also, a Volvo mechanic told me that they charge at least 1 1/2 times what others charge. DO NOT TAKE YOUR CAR HERE.

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

Awesome, awesome, awesome.. So attentive to detail, I feel like I had a new car. Thanks, Pro Auto!