Dodge service near Altamonte Springs, FL

We brought in a used vehicle we had just purchased because the gears were not shifting smooth and there was a troubling vibration at low speeds. The diagnosed the issue, added an additive that immediately resolved the issue and we did not get soaked on the cost. We truly appreciate the fact that we have been able to rely on Dealer Service Alternative team to be ethical, efficient, helpful and prompt. They are the best, and we won't trust anyone else with our cars!

I'm relatively new in the area, and needed to find a reliable automotive repair and service shop to help me with numerous issues that have been creeping up with my car recently. I had been noticing some issues with my suspensions, alignment, and some strange things happening with my engine, and since I'm not an expert, I needed a shop that would provide honest, friendly, and courteous service and wouldn't try to take me (and my wallet) for a ride. I was pleased when I called Car Port Specialist on a whim and had a pleasant conversation with them over the phone. They were patient with me and didn't talk down to me or make me feel small for not knowing exactly what the problem was. I came in the same day and they did some diagnostic testing, and I didn't even have to pay from the estimate. For me, this was big; other shops I called had no patience for me being unsure about the exact nature of the problem, and would have charged a substantial amount for the estimate. In the end, I was expecting the repairs to be more expensive than they were. Ultimately the engine issue was minimal, and the prices for everything were extremely fair. They were pretty quick with my car, and even gave me a ride home. Diana Spirelli

Went in to get a starter replaced. Great fair price and amazing mechanics. I used to own a mechanic shop that i sold and these people know what they are doing A++ -Tom

Thanks for fixing the brakes and transmission for my Honda Odyssey. They did a good job.

DO NOT USE IF YOU ARE LGBT+. This mechanic has amazing reviews on google and I have used them in the past with great results. But now that I am using them as a trans woman I can see the way they treat the LGBT+ community. I went for an oil change and got the car back with the splash guard dragging on the ground. They said they’d fix and convinced me to use them for tires and a new rear mirror also. When got it back from that two weeks later. The splash guard had been just removed without replacement and the front splash guard was now dragging. I was charged hundreds more for the tires than quoted and they won’t give me an invoice just a generic receipt. The rear mirror was never touched and was never told for two weeks while they had the car that they couldn’t get the mirror for my car. So over a month I barely had a car, spent over $3,000 and now I am missing a splash guard and the other is broken. Rear mirror is still broken. Only positive is an oil change and nice tires that where probably way over priced. Used this mechanic for 2 cars over 3 years and they have been amazing and the reviews everywhere are amazing. But then I walked in the door at a trans woman and that all changed.

Customer stated, tinting window 35% windshield and 20% 2 front windows would offer a dark no see-through from outside to inside car. It did not, and when I stated to owner and son I wasn't satisfied with job provide. Owner said Oh well. You should have ask for 5%. I paid $120.00 never again. Customer satisfaction produce repeat customer and new customers.

TERRIBLE JOB AND WONT FIX THEIR MISTAKE. They replaced the windshield glass on my Mercedes and did a very poor job. There is a wind noise and the molding does not fit. I had an independent dealer inspect my car and they provided me with documentation that there are are obvious faults in the installation of the glass and molding. Despite 3rd party documentation of their faulty work, Bobbi, the manager refuse to fix the problem. They send one man out to do the work of what should be a 2-man job and the glass does not sit right. My beautiful car is now left with a persistent with noise after their poor repair job. A very untrustworthy company. With hundreds of glass companies out there I can’t imagine they would last long providing such derelict in quality service.

3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

My experience was terrible and that is an understatement. The customer service was horrible. I had set up an appointment to have my car fixed a week in advance. They called me the morning of to say that something hadn't been approved through the insurance and that someone would follow up with me later that day. I never heard from anyone. Called the next day, was given a different story that some of the parts were backordered and they were trying to find used parts. I stated I did not want used parts as my car is a 2014. They responded that they weren't sure when they would be able to obtain the parts. And never heard from anyone again. I can see they didn't want my business and that's fine. Took it to the dealer and they fixed it perfectly WITH NEW PARTS THAT WERE NOT BACKORDERED ACCORDING TO THE DEALER.

An exceptionally bad experience with this dealer, from the outset they just lied and continued to lie and deceive. We wanted to purchase a Dodge Ram Diesel truck from them, we sent specific questions about a particular truck, they replied with obviously whatever they thought they should say that would secure them the sale. This review may be long and detailed, however I strongly suggest you read it all. Everything I say here is 100% true and Greenway are welcome to sue if anything is not 100% correct, so they will not. We are based in the UK and felt we should be able to trust a Dodge main dealer, just how wrong we were!! It was lie upon lie, the condition of the truck was just so wrong compared to their description. To give an example, we asked for pictures, in one we noticed that the rear bumper appeared to be bent, so we asked if this was the case, we also pointed out that if it was it was not a problem, we would just order a new bumper, they then lied and said it was perfect. The truck was shipped to us in the UK and when it arrived, yes it was bent and the body was pushed in where it had been bent, so they lied deliberately! We asked them to fit some extras on the truck that we paid for, they charged us and told us they were using GENUINE Dodge parts, they did not, they sent it out to someone else to do the work and charged us for genuine Dodge parts. We paid them in advance by wire transfer for the truck and they forgot (either deliberately or just incompetent) to pay off the bank, so we had to wait over a month whilst they got round to paying the bank off to get the clear title, no clear title and we would not be able to ship it to the UK. There is a list of emails sent to Greenway Dodge, I am more than happy to send copies to anyone who asks so you will see exactly who you are dealing with. Yes we all make mistakes, but the list of direct questions with lies as answers is not a mistake, it was a direct batch of lie after lie. I contacted the comp

*INSPECT YOU VEHICLE BEFORE LEAVING AND EDUCATE YOURSELF ON THE SERVICE YOU NEED, THEY MAY TRY TO CUT CORNERS* I brought my sons' car in for a four wheel alignment and they did not adjust camber or caster into specification. Jaime the Service Representative told me the numbers were within specification and after I presented him with the factory specifications which were from 1 to 2 degrees out of specification, he had the technician talk to me and the technician made other excuses, like the car was lowered and there was no more available adjustment. Since I already knew the car was at factory ride height and I could see there was plenty of adjustment left in the cams (two of which had no marks and the serrations were illegible with dirt) I decided to take the car to Irish Mikes at the first available opportunity (I did not drive the car during this period) and they were able to set all of the specifications Camber; caster; and toe; both front and rear to factory specifications with no issues, In addition to this, when I got the vehicle home ( I drove straight home with no stops less than 5 miles) I noted major damage to the passenger side door and immediately called Action Gator (elapsed time between signing the credit card form, discussing why the alignment was not to factory specifications and calling the shop was 18 minutes) and then I brought the vehicle back to them to see. Note: When I initially picked up the vehicle they had it parked illegally in a NO PARKING ZONE (which is more than likely where the damage occurred). After several conversations with Jim Dardini, Action Gator refused to accept any liability for the damage since the vehicle left the premises before it was reported. Throughout the whole ordeal the staff was not cooperative and defensive, they made me feel like I was the bad guy. Action Gator did end up refunding my payment for the alignment, but would not apologize or admit they did it wrong, I do have the alignment printout to show they released the car out of specifications and the one from Irish Mikes showing that there were no issues with the car preventing a proper alignment and showing the car aligned to factory specifications. IF YOU NEED SERVICE ON YOUR CAR I RECOMMEND IRISH MIKES ON FORSYTH, they are honest and have integrity. IF YOU NEED TIRES GO TO DISCOUNT TIRE NEXT DOOR, they also are honest and have integrity. TAKE AWAY FROM THIS EXPERIENCE, ALWAYS INSPECT YOUR VEHICLE PRIOR TO AND AFTER MAINTENANCE BEFORE ACCEPTING IT AND SIGNING THE INVOICE AND DO YOUR HOMEWORK.

I waited 7 hours to have a hitch installed. I was told this would take 1-2 hours on the phone. When I arrived they said it would take 3-4 hours. From a customer service-satisfaction standpoint, this was utterly rediculous. I was informed someone had car trouble and that was the reason they were understaffed. It amazed me that I arrived at 8 a.m. and there was a constant stream of individuals in and out of the facility. They chose to keep "me" waiting and help everyone else that walked through the door as opposed to me .. the person who had an appointment. Needless to say I plan on informing as many people as possbile about my experience. This ended up costing me over $500 more for relocation due to the fact I had to stay an additional night in Orlando. I have never repsponded on line to any service received in the past. This was so unacceptable on so many different levels I don't even know where to begin... customer service, lack of respect of my time and planning, poor judgement, incosideration of "any" customers time, poor appointment scheduling, failure to execute any completion time set forth and the list continues. I move every couple of months due to work and I will pay double before I ever use the UHaul facility on Orange Blossom again.

Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me.

Parts almost like dealership.very expensive

Welcome to the new MTEC Element Automotive, LLC!!! We have moved from our previous location on N. Chickasaw Trail, and are now located at the corner of Semoran Blvd and E. Colonial Dr. right next to the Megabus station. Come on down and say hello! For those who have yet to experience our honesty, detailed, thorough, and guaranteed quality work, give us a chance and we are sure you will leave satisfied and happy. We are also rated A+ by the Better Business Bureau. Just ask around the area and you will hear great reviews! If you have any questions or need an estimate, just give us a call or come in and we will gladly assist you. We hope to see or hear from you soon!! Automotive services domestic and foreign Computerized diagnostic Engine repair Air conditioning & Heater Brakes Tire service Transmission service Electrical repair steering and suspension. ***Students receive a discount***

Specializing in expert mobile automotive repair and maintenance services. Our vision is to revolutionize the customer experience with our industry leading mobile automotive services.