I had my van on a dirt country road, where I hit a big hole and bottom... read more I had my van on a dirt country road, where I hit a big hole and bottomed the truck out with a big hit. I broke the exhaust completely off the manifold. They repaired this and made a through inspection for other damage. I normally do my own repairs, but did not have the time for this work and needed to get the truck running and safe quickly. Service Masters did not disappoint. They are professional and courteous. I called them with questions and comments several times. They were always patient and helpful. I will absolutely use them again. It is great to know I have someone I can trust to handle repairs when I can't get to them myself.
This company is a scam. Paid for a service and warranty in which they ... read more This company is a scam. Paid for a service and warranty in which they didn't complete either. Paid for a rebuild and only got parts replaced. Tony told me they were rebuilding my cvt transmission when in reality all they did was replace the valve body and cones. SIX months later it went out again they had it for two and a half months and it still wasn't fixed. Had to have it towed to a reputable company to have it fixed right which cost me more money on top of what I paid them to do in the first place
INSTALLED TRANSMISSION IN SEPTEMBER. ITS LEAKING ALREADY. MADE AN APPO... read more INSTALLED TRANSMISSION IN SEPTEMBER. ITS LEAKING ALREADY. MADE AN APPOINTMENT AND TOOK OFF WORK TO TAKE IT IN. WHEN I ARRIVED I WAS TOLD THAT THEY WERE TOO BUSY AND BOOK ANOTHER APPOINTMENT IN 3 DAYS, BUT CALL AHEAD BEFORE BRINGING THE TRUCK IN. I CANNOT TAKE HALF A DAY OFF ON THE CHANCE THEY CAN FIT ME IN FOR THE APPOINTMENT I ALREADY MADE. THE COMPANY HAS RECENTLY CHANGED HANDS AND I USED TO GIVE THEM A LOT OF BUSINESS UNTIL THEY SCREWED ME OVER
