Engine repair service near Carrollwood, FL

I was driving from out of state to my 2nd home for a Christmas family visit. As I was driving over the Courtney Campbell Causeway, sun setting on the horizon, had to open the sunroof and smell the salt air. Beautiful scene. Got to my place a few minutes later...could not close my sunroof. Tried to get the roof to close over the next day to no avail. Called the local dealer, earliest service appointment was 7 weeks out. Was recommended to a European repair shop by a neighbor. After looking at it for a few minutes, they said, "need to take it to the dealer, work too involved". Looked up European car repair in Pinellas County online, several came up, including R&B's. Had great reviews. Called and spoke to A.J. Professional, informative, explained the initial steps w/costs and could get me in the next day. Dropped it off next day and they Ubered me back to my place. They called a few hours later, had gotten the roof to close, which is all I wanted. Cost was exactly what was quoted, initially. Quoted me a price for a new sunroof motor, which sounded reasonable. Decided to leave as is because of heading back North in a couple of weeks and not needing the roof open for quite a while. Being from out of town and completely at their mercy, they could have taken it to me. Instead, A.J. and Molly chose to be honest, courteous and professional. If you have work needed on a European car...take it to this shop. You won't regret it.

This is a great place for repairs. The "dealership" we went to could not fix our vehicle. Bob and his crew got it right the first time at way less $$$.

The team pays attention to your concerns, investigate the issues that concern you, then give you the option of how you wish them to proceed. The service is top notch and performed in a timely fashion; and above all, the customer is treated with respect! And that is hard to find these days.

Every time I go to Paul Mancini for service on my 2001 Cadillac SLS, he is thorough and fair. I have had new tires put on, A/C fixed, Oil Changed. Paul always has helpful advise to save me money and always tells me what I should do next on my 11 year old car and what I can put off a little while longer. I have been going to them since 2009. I absolutely love and trust them and would highly recommend Mancini's on Old 54, in New Port Richey!

1 star only because there is no lower rating. Had screw in my tire which they charged me $20 plus to fix. Had to return about 17 days later for leaking air and they put in 5 pounds and said "you better keep an eye on it." Took to dealership for repair of their repair and told they had ground down the area around the puncture so far that tire could not be repaired. Cost $295 for new tire to replace the 6 month old tire that Tuffy ruined. Only after help from the Corporation headquarters, returned to Tuffy New Port Richey and manager examined tire and confirmed it could not be repaired and offered $200 - which he thought was fair. Will never use Tuffy for anything and STRONGLY caution anyone from ever using this Company. Horrible work, Horrible customer service and obviously use inexperienced, unsupervised and/or untrained 'mechanics'. Only advice is - run.... run far and run fast. You may think this slanderous but it is only slanderous if it is not true. I GUARANTEE, this is true and have their paperwork and dealership paperwork and several witnesses to back up story.

NOT HAPPY! Made an appointment, when I arrived at the shop only requested LOF, it was clearly stated, they went ahead and did the diagnostics. First of all, the shop charged me excessive fees....READ your bill....I was charged for use of a "shop towel" to do a diagnostic, go figure! If I had the work done, I would still have to take my vehicle to a dealership...they can't do the "total job". Why bother!