Scam alert! Rennen Imports will scam you! Avoid using this “repair sho... read more Scam alert! Rennen Imports will scam you! Avoid using this “repair shop.” The idiot with the annoying British accent knows nothing about Porsche or German motors. Read the previous reviews, the negative reviews are very accurate. This scammer “repair shop” tried to tell me that my Porsche was dead, and their only option was a new motor starting at around $22,000. After paying to have my car towed here and back home, then paying for their fraudulent diagnosis, I had to pay yet again to have it towed to a REAL repair shop where they were able to determine that it was a $900 part and after labor, everything was going to cost $10,500. A big difference from $22,000. Then when given a chance to make things right, the idiot tells me he was never going to repair the engine, he would have just bought a new engine to put in, even though that contradicts what he had previously said when he told me it was going to cost $22,000 to “repair,” not replace the engine. Even when given the chance to make things right, this place tried to argue and blame me. The idiot then told me it was my fault that I bought a worthless car and there was nothing he could do. Obviously, I should have read all the previous reviews for this place, as the previous reviews are loaded with customers experiencing the EXACT same garbage service. Read the reviews, look at the other people who were “quoted” insanely high prices and all went elsewhere and paid LESS THAN HALF what Rennen quoted. Previous reviews: Rennen quoted $4,000 – Customer got the repair done for $569 Rennen quoted $800 – Customer got the repair done for $500 Rennen quoted $669 – Customer got the repair done for $239 And that’s just the ones who took the time to write a review for this scammer shop. This doesn’t even include all the negative reviews that all have the same theme: brought my car to Rennen Imports, got the car back and this was broken, that was broken, and Rennen Imports takes ZERO responsibility for breaking anything. In closing, you have a scammer “repair shop,” up-charging customers for repairs by hundreds and sometimes thousands of dollars, and if that wasn’t bad enough, they’d break stuff on your car and claim they had nothing to do with it. If you like your car, enjoy not being scammed, and don’t want to spend 10 times what repairs should cost; I would HIGHLY suggest going literally ANYWHERE else. You would be 100 times better off trying to repair your car yourself with zero experience or knowledge of cars, since this would still be a more experienced and knowledge than any person working on your vehicle at Rennen Imports.
Dropped off a 67 vw Beetle with minor damage and a repaint. Waited OV... read more Dropped off a 67 vw Beetle with minor damage and a repaint. Waited OVER 2 weeks for my car, when I went to pick up, they had not straightened a damage fender, bondo'd over the buckled steel, and painted over it. Also, painted over 2 small dents that were to be repaired. Sloppy, bad work. Here comes the best part, the second time I come in to get car, looks acceptable, so I sign and pay. I get in the car, someone literally broke the shifter knob and extension bar off the car! I was so aggravated, I thought I could repair it and just left. The shifter and linkage are so damaged (apparently someone didn't know vw bugs have a unique shift pattern, and would rather force it than ask) that I now have to replace the shifter linkage, shifter arm, extension and knob. These guys are all about fast, take your money, and get you out of their way. No concern for your vehicle, work quality or service.
I was in a car accident (an individual slammed into the drivers side o... read more I was in a car accident (an individual slammed into the drivers side of my car) and so his insurance company (progressive) sent me to Impex. I should have know from my initial experience with this place that it was not going to be a good one but I went ahead anyway because of the reviews, I wanted my car fixed ASAP, and because my adjuster stated this is where he get his car fixed. When I went to pick up my car it looked externally fixed (ok ), however when I drove it just a few feet my tire pressure light went on. I immediately turned around and went back to Impex and they put air in my tires. I thought it was the end of it. For the past month I have had to go 2x per week to put air in my tires. The back rear tire on the drivers side where my car was hit. I called them several times and Julio keep making excesses and not wanting to fix what they did to my car. He keep saying that I must have done it when i drove it the few feet I did -- What?!! I did it really. Full of excuses and little to no solutions-not only that I am unable to make a U turns without my steering wheel locking and my car making this awful squeal. This is the most DISHONEST and UNDER HANDED place I've ever been to. I don't know if the other reviews are paid because my experience was not a 5 star experience, it wasn't even a half star. I WILL NEVER EVER REFER ANYONE HERE
