Ford service near Clermont, FL

As always Tuffy Tire & Auto Service provides excellent service

Tire pressure light came on, so I took my car to the local Honda dealership. The dealership said a nail in both of my front tires was causing the tire pressure light to come on. They said one of the tires could be patched (for $25), but the other couldn't be patched & needed to be completely replaced (for $150). Not wanting to pay that much, I immediately took my car to this Royal One Tires shop, which was just 1/2 mile from the dealership. The nails turned out to be 2 tiny broken off screws; both of which were less than 1/2 inch long. Royal One removed the tiny screws & discovered that because they were so small, neither had punctured my tires. No air pressure whatsoever had come out of either tire, and both tires were perfectly fine. Nothing needed patching or replacing. They could have very easily told me the same thing the dealership told me & just offered to do the work for less. I would have probably been OK with that and had them do it. But they said they were more interested in earning someone's trust & hopefully getting a new steady customer, than they were in making a quick buck off someone dishonestly. I will be going back to them for all future tire needs. They now have a new, steady customer!

I was very happy with the service ,at first I was concerned to bring my car in. as a women you always think the worst that you are going to be taken advantage of .but this was not the case I was not sure of the noise coming from my car ,one shop told us it was are transmission so we took it to AAMCO I was greeted by roger one of the managers and he took my information and was offered a cup of coffee. he had told us that one of there certified technition will check are car and after 15 or so minutes we were told the noise we heard was are front brakes and that it was not are transmission. we were so happy that we did not have a huge cost of repairs ,thanks to roger and the honest way this automotive shop is run,they have made us a customer for life.

Fantastic service replacing suspension on my 2013 Range Rover at one half the cost of dealer

Went in to get a starter replaced. Great fair price and amazing mechanics. I used to own a mechanic shop that i sold and these people know what they are doing A++ -Tom

Chris is the best. My wife was stuck in Orlando while moving our son to school there from Destin. Truck was loaded with stuff and it wouldn't crank. Called Chris and he assured me he would handle it and treat us right. I work on a ship and was in port up north so he was in contact over the phone. He stored the truck overnight in the shop to keep our stuff from getting wet due to thunderstorms. He assessed the issue in the morning and found nothing wrong. Truck ran fine for a day. Next day it happened again. Brought it in again at no charge per Chris and still couldn't find an issue. Truck runs fine now. Must have been a particle lodged in the system I assume. Chris was courteous, honest and only charged us for one hour labor plus the usual tax. I would recommend his shop to anyone. He even called the next day to see that my wife made it home. What shop does that anymore? Thank you Chris!

I'm relatively new in the area, and needed to find a reliable automotive repair and service shop to help me with numerous issues that have been creeping up with my car recently. I had been noticing some issues with my suspensions, alignment, and some strange things happening with my engine, and since I'm not an expert, I needed a shop that would provide honest, friendly, and courteous service and wouldn't try to take me (and my wallet) for a ride. I was pleased when I called Car Port Specialist on a whim and had a pleasant conversation with them over the phone. They were patient with me and didn't talk down to me or make me feel small for not knowing exactly what the problem was. I came in the same day and they did some diagnostic testing, and I didn't even have to pay from the estimate. For me, this was big; other shops I called had no patience for me being unsure about the exact nature of the problem, and would have charged a substantial amount for the estimate. In the end, I was expecting the repairs to be more expensive than they were. Ultimately the engine issue was minimal, and the prices for everything were extremely fair. They were pretty quick with my car, and even gave me a ride home. Diana Spirelli

We brought in a used vehicle we had just purchased because the gears were not shifting smooth and there was a troubling vibration at low speeds. The diagnosed the issue, added an additive that immediately resolved the issue and we did not get soaked on the cost. We truly appreciate the fact that we have been able to rely on Dealer Service Alternative team to be ethical, efficient, helpful and prompt. They are the best, and we won't trust anyone else with our cars!

Great people, great work. Julio is the only one I let work on my truck except in the most desperate situations. He's worked on my truck for years and will continue to as long as I have it.

DO NOT USE IF YOU ARE LGBT+. This mechanic has amazing reviews on google and I have used them in the past with great results. But now that I am using them as a trans woman I can see the way they treat the LGBT+ community. I went for an oil change and got the car back with the splash guard dragging on the ground. They said they’d fix and convinced me to use them for tires and a new rear mirror also. When got it back from that two weeks later. The splash guard had been just removed without replacement and the front splash guard was now dragging. I was charged hundreds more for the tires than quoted and they won’t give me an invoice just a generic receipt. The rear mirror was never touched and was never told for two weeks while they had the car that they couldn’t get the mirror for my car. So over a month I barely had a car, spent over $3,000 and now I am missing a splash guard and the other is broken. Rear mirror is still broken. Only positive is an oil change and nice tires that where probably way over priced. Used this mechanic for 2 cars over 3 years and they have been amazing and the reviews everywhere are amazing. But then I walked in the door at a trans woman and that all changed.

Customer stated, tinting window 35% windshield and 20% 2 front windows would offer a dark no see-through from outside to inside car. It did not, and when I stated to owner and son I wasn't satisfied with job provide. Owner said Oh well. You should have ask for 5%. I paid $120.00 never again. Customer satisfaction produce repeat customer and new customers.

TERRIBLE JOB AND WONT FIX THEIR MISTAKE. They replaced the windshield glass on my Mercedes and did a very poor job. There is a wind noise and the molding does not fit. I had an independent dealer inspect my car and they provided me with documentation that there are are obvious faults in the installation of the glass and molding. Despite 3rd party documentation of their faulty work, Bobbi, the manager refuse to fix the problem. They send one man out to do the work of what should be a 2-man job and the glass does not sit right. My beautiful car is now left with a persistent with noise after their poor repair job. A very untrustworthy company. With hundreds of glass companies out there I can’t imagine they would last long providing such derelict in quality service.

On Friday July 13,2012 I had an appointment to trade in and purchase a new vehicle with Tropical Ford Motor company. Upon arrival I was introduced to a sales man named. I was interested in the new Ford Focus, but ended up not caring for that vehicle. Kader showed me a few other vehicles, but nothing was satisfying for me. The last vehicle Kader showed me was what I thought a 2009 Ford Freestyle because that's what he had told me. We test drove the car it seemed fine when he took it off the lot. I only drove the car 45mph. We returned to the dealer he said he didn't do the numbers and he would have another gentleman by the name of Carlos fill out the paper work. Carlos came to me and said they were going to take my trade in pay it off and I would drive off with the Ford Freestyle. He said I worked out the best deal and I signed off on the papers. When I left the dealer I drove my vehicle on the high way. The high way speed was min. 65 and as I was starting to increase my speed to 55 I started to notice that the vehicle was dragging when I step on the gas and the car started to shake. It continued to do this as I increased to 60. Another thing I noticed was when I back the car up the steering wheel feels hard when starting to turn the wheel it does not glide. It also makes a whistling noise when I turn the wheel as well. When I returned home I was looking over my paper work and I also notice the vehicle was a 2005 instead of a 2009. Immediately the next morning I called Mr. Fall on his cell phone and I didn't get an answer. I tried several times to get in touch with him on his phone left messages for him to call back and he never did. I then decided to call the store up and have them transfer me over to speak with him. The receptionist would place me on hold and then tell me he's busy with a client or in a meeting and he would call me back. She also asked me what was my calling in reference to and I had explained to her my situation. I continued to call Kader up to Mo

I had DAVE the owner detail my 2005 Lifted Excursion that is in MINT CONDITION. One of Dave's employees used ACID on my Weld Racing Chrome Rims. They etched the rims and they are ruined. $2,500.00 of rims trashed. Dave made payments (he must not have insurance) he paid $200.00 towards the $2,500.00 He has stopped making payments and has abandoned me. I would not allow him to touch my car for fear that he would trash it as well. You will be left out in the cold. Stay clear of this company.

I waited 7 hours to have a hitch installed. I was told this would take 1-2 hours on the phone. When I arrived they said it would take 3-4 hours. From a customer service-satisfaction standpoint, this was utterly rediculous. I was informed someone had car trouble and that was the reason they were understaffed. It amazed me that I arrived at 8 a.m. and there was a constant stream of individuals in and out of the facility. They chose to keep "me" waiting and help everyone else that walked through the door as opposed to me .. the person who had an appointment. Needless to say I plan on informing as many people as possbile about my experience. This ended up costing me over $500 more for relocation due to the fact I had to stay an additional night in Orlando. I have never repsponded on line to any service received in the past. This was so unacceptable on so many different levels I don't even know where to begin... customer service, lack of respect of my time and planning, poor judgement, incosideration of "any" customers time, poor appointment scheduling, failure to execute any completion time set forth and the list continues. I move every couple of months due to work and I will pay double before I ever use the UHaul facility on Orange Blossom again.

3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me.

Oil Change and Lube, AC and Heating Repair, Auto Repair, Brake Repair, Diagnostic Services, Electrical Repair, Engine Repair, Tune up, Timing Belt Replacement, General Maintenance Select. HGAUTOMOTIVESPECIALIST.COM

Our Orlando service centers are locally managed and serve as an operations center for our sales representatives, customer service representatives, and mobile technicians. Our trained staff will be personally handling your auto glass claim instead of some nameless operator working in a giant call center hundreds of miles away.

Cylinder Heads, auto machine shop