Diagnostic services service near Dunedin, FL

I had a great experience. I wasn't hassled into buying anything I didn't need. We will be back for service on all our vehicles from now on.

I was driving from out of state to my 2nd home for a Christmas family visit. As I was driving over the Courtney Campbell Causeway, sun setting on the horizon, had to open the sunroof and smell the salt air. Beautiful scene. Got to my place a few minutes later...could not close my sunroof. Tried to get the roof to close over the next day to no avail. Called the local dealer, earliest service appointment was 7 weeks out. Was recommended to a European repair shop by a neighbor. After looking at it for a few minutes, they said, "need to take it to the dealer, work too involved". Looked up European car repair in Pinellas County online, several came up, including R&B's. Had great reviews. Called and spoke to A.J. Professional, informative, explained the initial steps w/costs and could get me in the next day. Dropped it off next day and they Ubered me back to my place. They called a few hours later, had gotten the roof to close, which is all I wanted. Cost was exactly what was quoted, initially. Quoted me a price for a new sunroof motor, which sounded reasonable. Decided to leave as is because of heading back North in a couple of weeks and not needing the roof open for quite a while. Being from out of town and completely at their mercy, they could have taken it to me. Instead, A.J. and Molly chose to be honest, courteous and professional. If you have work needed on a European car...take it to this shop. You won't regret it.

This is a great place for repairs. The "dealership" we went to could not fix our vehicle. Bob and his crew got it right the first time at way less $$$.

If I could leave a HALF STAR I would... After having a new air conditioning unit installed in my car, I took my car to Platinum Wrench to have the system finished up and re-charged. I paid $160.00 for this to be done. The new unit burnt out after only a couple weeks. I returned the parts to the auto store where purchased as it was under warranty and had another new unit installed, thinking the 1st one was faulty. I went back to Platinum Wrench to have them finish up and re-charge the 2nd unit as I have been going to them for years. Once again I paid $160.00 for the service. Once again the 2nd new system only worked for a couple weeks and burnt up!! At this point I decided to get a second opinion so I took it to another auto repair shop. This mechanic asked me if Platinum Wrench flushed the system, and stated that they should have advised me that all new systems need to be flushed when replacing. Platinum Wrench never advise me that it needed to be done or offered to do it. I asked Platinum Wrench to install another new unit that I provide, flush it and recharge the system free of charge this time as they have caused me considerable time and expense to replace 2 units already. They refuse to stand behind their work and told me no.They stated that I did not ask for a system flush. I am NOT a mechanic so there is no way for me to know that the system needed flushed. Isn't this why mechanics get paid the big bucks?? Never in my life have I had to tell a mechanic how to do their job or what needs to be done. So after $320.00 in charges I have to pay another company to install another unit and flush and recharge the system. After years of business with Platinum Wrench servicing my personal car as well as ALL of our company’s vehicles they have now lost thousands and thousands of dollars in revenue. I advise everyone to take your business to a company that stands behind their work and avoid this business completely!

The team pays attention to your concerns, investigate the issues that concern you, then give you the option of how you wish them to proceed. The service is top notch and performed in a timely fashion; and above all, the customer is treated with respect! And that is hard to find these days.

Every time I go to Paul Mancini for service on my 2001 Cadillac SLS, he is thorough and fair. I have had new tires put on, A/C fixed, Oil Changed. Paul always has helpful advise to save me money and always tells me what I should do next on my 11 year old car and what I can put off a little while longer. I have been going to them since 2009. I absolutely love and trust them and would highly recommend Mancini's on Old 54, in New Port Richey!

I took my mother's car to a popular franchise for a oil change,the car did not have any obvious problems, I was told the car needed a new tie rod and a manifold gasket replaced. Told them to do the oil change only. Within a few weeks I started to notice one of the front tires wearing more than the rest. So now I needed to purchase tires for the front, I called several places for price quotes and found Suncoast Automotive to have the best pricing. I asked for tires & a front end alignment. Received fast service and honesty.... the manager told me that a nut was lose on the tie rod. I had them check to see if I did need to have gasket replaced and yes, I guess it's a common problem with this particluar car. I had this work done here a few weeks later. Hate needing to pay for car repairs or maintenance, but love having a auto mechanic shop that you can trust. Would highly recommend to anyone who asks