Dodge service near Gibsonton, FL

I’m a property manager for 22+ years and unfortunately a tenant broke a window during a move out. Based on the good online reviews of Glass Doctor of Tampa, I unfortunately hired this horrible rip off company to repair the window. They charged me half of the repair upfront of $150 prior to looking at the job (I provided a photo as requested). The quote was based on replacing a 30x36 window. The technician failed to show as scheduled that morning with no phone call to advise and then another technician was sent out after 4:30 same day and used a lockbox for entry. The incompetent technician replaced an 8x8 section of glass only and used duct tape and lots of glue to secure the window which I followed up on the job next day. I reached out to management who refused to take responsibility and offered a $20 credit and to go back and clean up. Needless to say, they got paid via their free access to my credit card and refuse to charge me only for the job they actually did poorly and not what they quoted upfront. Lesson learned - I do not recommend anyone retaining this rip off company for garbage work!!! I WILL NEVER USE OF REFER GLASS DOCTOR OF TAMPA.....

I had a very similar experience as Ed listed above. During the estimate process, everything was discussed and would be taken car of. When I picked up the car, there were still some obvious spots that we not touched and others that didn't look good. They took it to the back and brought it up front 15 minutes later. It looked a little better, but still not what was discussed or expected. Upon being questioned about these items, the staff as well as the owner were overly defensive, condescending, and rude. Over promised and under delivered, very unprofessional atmosphere. Would never go back for any reason.

CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear suspension, transmission & brake fluid exchange. Although Roger, the owner, agreed to perform the work for a set price. after most of the way done he refused to complete the work without additional payment because he under estimated the cost. Once I informed him I was unwilling to pay any additional money and I expected him to honor the agreement he would not return my vehicle after a week of excuses. My GPS tracking was disconnected after logged in 2:28 am driving. I called the Sheriff’s office to help retrieve my vehicle. I then went straight to the dealer who verified the work they charged me for(radiator replacement) was not the issue with the AC and was unnecessary. The replacement of the rear suspension airbags were installed wrong and damaged. They removed all my engine cover fasteners, removed my community I’d tag from my windshield and left my car filthy. CONSUMER BEWARE!!

Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 at about 9:05 AM for an oil change and an auto inspection. When approaching the front, I was met by an employee who identified himself as ‘Neil’. The manager. He didn’t greet me with a hello but instead, asked – What do you want? I explained that I was in need of an oil change on our 2016 Ford Focus and could leave the car if need be. He quickly explained that he closed at 12:00 PM. He stated that he was way too busy to do an oil change and suggested several other oil change places near the Brandon Olin Mott store. These included Goodyear, Pep Boys, America’s oil change, Firestone and 5-minute oil. I was astonished that not only did he not want to help us – He rattled off 5 competitors. I even restated that I could leave the car if need be. I asked if Olin Mott had so much business that he could / would turn me away? He became agitated, raised his voice and re-stated – “I said I don’t have time to do an oil change – Do you understand”. He stepped rather close to me and I actually felt threatened by him. I asked him to back-off which he didn’t do, so I backed up and retreated to my car. I can’t understand why Olin Mott would even employ such an on-the-edge individual. Do you have so much business that you send customers to the competitors? Rest assured, and thanks to Neil, I will never go to an Olin Mott store again. I did go to one of your competitors that day, Firestone where I was greeted with a smile and had my oil change / car inspection done in about 30 minutes. Have a good Day – Tony Drucker of Brandon, FL

I was in a car accident (an individual slammed into the drivers side of my car) and so his insurance company (progressive) sent me to Impex. I should have know from my initial experience with this place that it was not going to be a good one but I went ahead anyway because of the reviews, I wanted my car fixed ASAP, and because my adjuster stated this is where he get his car fixed. When I went to pick up my car it looked externally fixed (ok ), however when I drove it just a few feet my tire pressure light went on. I immediately turned around and went back to Impex and they put air in my tires. I thought it was the end of it. For the past month I have had to go 2x per week to put air in my tires. The back rear tire on the drivers side where my car was hit. I called them several times and Julio keep making excesses and not wanting to fix what they did to my car. He keep saying that I must have done it when i drove it the few feet I did -- What?!! I did it really. Full of excuses and little to no solutions-not only that I am unable to make a U turns without my steering wheel locking and my car making this awful squeal. This is the most DISHONEST and UNDER HANDED place I've ever been to. I don't know if the other reviews are paid because my experience was not a 5 star experience, it wasn't even a half star. I WILL NEVER EVER REFER ANYONE HERE

Company refuses to honor it's warranty. Their mechanic improperly installed a transmission and they charged to fix his errors. I recently brought in a friend's Nissan Altima to have the transmission replaced and had it charged to my AAMCO Credit Card account. After picking the picking up the auto, the starter made a grinding noise when attempting to start the vehicle. Believing this to be a separate problem I took it to my regular mechanic. He stated that the problem was the screw in the transmission mounting was improperly installed and was causing damage to the starter. We had the car towed to their shop. The manager "Charlie" informed us that since another mechanic looked at the vehicle they would not honor the warranty. This is unacceptable because without having a third party inspect the vehicle how would they be found at fault. It is all around bad business to allow your employees to perform substandard work, and even worse practice not to fix the problem when it does occur.I currently have an open complaint with the better business bureau about the matter.

All your automotive needs. New and used tires, performance engines, Turbo kits and installation, Paint and body, Collision repair, Electronics

Tire and Auto Repair shop at same location since 1986. Over 100 brands of tires and custom wheel brands along with complete automotive repairs on both foreign and domestic cars,trucks and SUVs