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Auto Glass Repair in Lakeland

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Auto Reviews in the Lakeland Area

  • NancyreviewedThe Auto Hook Up

    To begin with I was quoted $130.00 to get my windows tented w/ my wind... read more To begin with I was quoted $130.00 to get my windows tented w/ my windshield strip included. Instead I was charged $150.00 to have the job left undone. I was also told that it would only take about 2 hours...3 hours later I still have a portion of the car (windshild strip) undone. I was told by "Jay" "come back by in a couple of days & I'll finish it for you"! So I did, and things came up, that's cool I understand stuff happens! However, what I don't understand is a months worth of EXCUSES!!! So upon my last visit (appointment) there I'm told as I walk in the door "I forgot about you", that's nice to know. So as I'm waiting patiently as I"ve done for about a month now, I was starting to get aggervated about the whole mess. While on the phone talking to my husband telling (venting) to him, Jay walks out of the back and says "go somewhere else to get it done, I hear you talking trash". Wow really, that's the way to run a business, not that it was really running great anyhow. What made him so mad (mad enough to tell me to go else where) was I said I wouldn't be referring anyone there to AUTO HOOK UP! So my advise to you is if you want your vehicle COMPLETED...DO NOT GO TO AUTO HOOK UP!

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