Owners a decent guy(Tom), (mark) was cool too. The issues were the hac... read more Owners a decent guy(Tom), (mark) was cool too. The issues were the hack insurance company located out of state. They took there time paying for repairs and as a result the shop held my wife's car generally for ransom. I learned legally they can't do that and the payment issue was between the shop and the insurance company. Luckily I had a paid rental car so I wasn't pressed. Still I'm disabled and the stress exasperated my illness. Now , the initial repair also was substandard as the bumper popped out when I pushed on it and the hatch sheet metal collapsed in from damage. These two things were serious problems and I had to leave car for another week to repair correctly. However, the final end result was solid. The paint was spot on and the car looks great. 3 stars is generous.
I can't say enough about the excellent service I received at preferred... read more I can't say enough about the excellent service I received at preferred Collision! The owner Tom spoke with me personally and described in detail what needed to be done and how long it would take. My car was completed on time as quoted and looked brand new. I would recommend him because he is HONEST, reliable and does an excellent job fixing and restoring vehicles. Being in an accident is emotional enough and it's a true relief to know that there is a company that still believes in customer service and stands behind their work. Client for life!
The service and work is the best That I've ever witnessed in my life ... read more The service and work is the best That I've ever witnessed in my life time. The owner, Tom's major concern is to provide his clients with the best rated service and work that anyone can imagine. He's very generous and alert to each clients needs. If there was a 10 star rating to put on the Hollywood walk of fame he should receive that award. Their performance is tops. Please allow him and his wonderful service and excellent work put you in AWE. Your vehicle will look like glass when the painting is complete and put back in your possesion. Do not deny yourself this amazing experience. Client Charles Rapelyea