Ford service near Mount Dora, FL

I'm relatively new in the area, and needed to find a reliable automotive repair and service shop to help me with numerous issues that have been creeping up with my car recently. I had been noticing some issues with my suspensions, alignment, and some strange things happening with my engine, and since I'm not an expert, I needed a shop that would provide honest, friendly, and courteous service and wouldn't try to take me (and my wallet) for a ride. I was pleased when I called Car Port Specialist on a whim and had a pleasant conversation with them over the phone. They were patient with me and didn't talk down to me or make me feel small for not knowing exactly what the problem was. I came in the same day and they did some diagnostic testing, and I didn't even have to pay from the estimate. For me, this was big; other shops I called had no patience for me being unsure about the exact nature of the problem, and would have charged a substantial amount for the estimate. In the end, I was expecting the repairs to be more expensive than they were. Ultimately the engine issue was minimal, and the prices for everything were extremely fair. They were pretty quick with my car, and even gave me a ride home. Diana Spirelli

DO NOT USE IF YOU ARE LGBT+. This mechanic has amazing reviews on google and I have used them in the past with great results. But now that I am using them as a trans woman I can see the way they treat the LGBT+ community. I went for an oil change and got the car back with the splash guard dragging on the ground. They said they’d fix and convinced me to use them for tires and a new rear mirror also. When got it back from that two weeks later. The splash guard had been just removed without replacement and the front splash guard was now dragging. I was charged hundreds more for the tires than quoted and they won’t give me an invoice just a generic receipt. The rear mirror was never touched and was never told for two weeks while they had the car that they couldn’t get the mirror for my car. So over a month I barely had a car, spent over $3,000 and now I am missing a splash guard and the other is broken. Rear mirror is still broken. Only positive is an oil change and nice tires that where probably way over priced. Used this mechanic for 2 cars over 3 years and they have been amazing and the reviews everywhere are amazing. But then I walked in the door at a trans woman and that all changed.

Customer stated, tinting window 35% windshield and 20% 2 front windows would offer a dark no see-through from outside to inside car. It did not, and when I stated to owner and son I wasn't satisfied with job provide. Owner said Oh well. You should have ask for 5%. I paid $120.00 never again. Customer satisfaction produce repeat customer and new customers.

TERRIBLE JOB AND WONT FIX THEIR MISTAKE. They replaced the windshield glass on my Mercedes and did a very poor job. There is a wind noise and the molding does not fit. I had an independent dealer inspect my car and they provided me with documentation that there are are obvious faults in the installation of the glass and molding. Despite 3rd party documentation of their faulty work, Bobbi, the manager refuse to fix the problem. They send one man out to do the work of what should be a 2-man job and the glass does not sit right. My beautiful car is now left with a persistent with noise after their poor repair job. A very untrustworthy company. With hundreds of glass companies out there I can’t imagine they would last long providing such derelict in quality service.

I had DAVE the owner detail my 2005 Lifted Excursion that is in MINT CONDITION. One of Dave's employees used ACID on my Weld Racing Chrome Rims. They etched the rims and they are ruined. $2,500.00 of rims trashed. Dave made payments (he must not have insurance) he paid $200.00 towards the $2,500.00 He has stopped making payments and has abandoned me. I would not allow him to touch my car for fear that he would trash it as well. You will be left out in the cold. Stay clear of this company.

3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

I waited 7 hours to have a hitch installed. I was told this would take 1-2 hours on the phone. When I arrived they said it would take 3-4 hours. From a customer service-satisfaction standpoint, this was utterly rediculous. I was informed someone had car trouble and that was the reason they were understaffed. It amazed me that I arrived at 8 a.m. and there was a constant stream of individuals in and out of the facility. They chose to keep "me" waiting and help everyone else that walked through the door as opposed to me .. the person who had an appointment. Needless to say I plan on informing as many people as possbile about my experience. This ended up costing me over $500 more for relocation due to the fact I had to stay an additional night in Orlando. I have never repsponded on line to any service received in the past. This was so unacceptable on so many different levels I don't even know where to begin... customer service, lack of respect of my time and planning, poor judgement, incosideration of "any" customers time, poor appointment scheduling, failure to execute any completion time set forth and the list continues. I move every couple of months due to work and I will pay double before I ever use the UHaul facility on Orange Blossom again.

Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me.

Cylinder Heads, auto machine shop

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