Transmission repair service near Pensacola, FL

Very knowledgeable

My car was making a funny sound when I Would get into it when it was cold and go to take off but when I got home and Ohio there was a crossmember bent that was pinching everything so therefore it made a horrible noise. My car did not need an alignment. I did need a tire but the crossmember needed fixed, and when they had it up on the lift, they should’ve been able to fix it and not charge me $550 for two new tires and alignment when that’s not the problem.

Andrew's recived my truck on monday around closing time, called me wednesday to let me know what was wrong with it. I needed a whole transmission rebuild. I agreed to let them fix it, and was ready by friday around closing time. Simply the best car service I have ever experienced. Professional, reliable, dependable and an awesome warranty. I would recommend this shop for all your car care needs. Ed

Best customer service, rates and people in town!! Larry is the best!! Tara Lauren

Did the repair for less than expected and completed the repair quicker than expected. Couldn't be happier with the results.

I needed a new auto shop on the NE side of town. I heard great things about Bob's - they delivered. Prices are higher than the old shop that I had, but the shop is in a great location so I expect to pay more for convenience. They gave me a thorough report on my aging car, and said it was in great shape. I would highly recommend these guys!

Fast and friendly, good prices and nice people.

Frank Benson has been working on cars, that I know of for 30+ years. The guy is the best mechanic in town, fair prices, and will not sell you something you don't need. I take all my vehicles there.

I visited ProFast Auto on Palafox St behind Walmart. They were quick and courteous. I have dealt with ProFast for over three years for all my car needs and I have always had honest upfront service. I would recommend them to anyone who wants to deal with a shop who cares about their customers.

I have been waiting for my brakes to be fixe3d since March 1, 2016. I keep getting promises but no action. I am looking for another shop that can get me back on the road.

Great European auto techs

I would just like to warn people that Jim the owner of action transmission in a CROOK! We have gotten 3 transmissions from him and we still don't have one that works. Save your time and money and do not go to this guy. He doesn't stand by his work. Let me add this is the 3rd transmission in 3 weeks and my truck is still broke! He doesn't care to make it right and what would have cost me less that $1000 has now gone well over 2k. Please do not use this shop and warn your friends and family because this guy will screw you!

yep parked my truck across the street on a lot they dont even own or have permission to use and my truk went missing.When I tried to discuss it with the owner he started cussing me aout and calling me filthy names. Im gonna have to sue them to recover anything ro my truck. A 96 doge dakota. A nice little truck. I was told that Jay the owner sent it to a chop shop in alabama.

Beware! I suggested that my son (a student at UWF) visit here to have an alternator replaced. I checked around for alternator cost - around $140 for a 99 Camry. My son went to this Tuffy and they charged him $268 for the same alternator we could have picked up anywhere - a total bill of $450 for a $140 alternator and an hour of labor. Highway robbery! When I called to complain to the manager he argued that they were a retail store and that any price I may have found was irrelevant. I told the manager that he represented the reason why mechanics have such a bad name. He didnt't care. I am a mechanic in Central FL and that job would have cost any customer of mine between $220 and $240. Beware!

I’ve been a customer here for 7 years now, and am always very pleased with the service. But today, today was completely different. I pulled in, and right away the employees were a little hostile with a van owner. I didn’t get the context, but was taken aback at how they were speaking to this gentleman….I originally thought, “Huh? Maybe the customer was being ridiculous. ??????? ” But then I pulled into the bay. A different guy started gathering my information - and I interrupted him stating, “I should be in the system.” - and did it with a smile, of course. ?? The guy responded “Well first off, we’re a new company, and have taken everything over. Prices and everything have gone up. If you don’t want to give us your information, I’m happy to let you go, so you can go somewhere else.” ???????????? Wtf????? I thought for a second, then asked “We’ll how much are the price differences. He spouted out all the new prices and I then said, “Well sir - I think I WILL take my business elsewhere.” The price was $20 more than I paid at my last visit. So yikes ?? but that wouldn’t have mattered if he had been polite in any manner. I still need an oil change. He started to walk away, but before I pulled out of the bay, I asked him back over to my window- and said “Just from a customer service standpoint - you might not want to tell your customers they go somewhere else. In case you’d like to learn something today.” He quickly rolled his eyes, walked back to the front of the car, and motioned me out as he yelled to the guy below “She doesn’t want service.” While pulling out, another vehicle (a work truck) was pulling in next to me - and the employees trashed him and his driving as he was pulling in. Overall - those men were all jerks. Within 10 min, I witnessed 3 different employees talking trash and acting like pure jerks straight to the customers and they created an environment I wish to be NO part of.