Brake repair service near Saint Leo, FL

Ronnie is the most rudest, inconsiderate and uncaring person I've met. He has no respect for people nor for people’s property. On 7/2/2014, my car arrived at Toy House, 7/3 Ronnie calls, said car needed a computer & coil connector, I okayed the work. 7/7, Ronnie calls said car is smoking & needs motor oil & filter changed, I okayed it. On 7/8 Ronnie calls again to tell me that my car was parked idling and it caught on fire. I was in shock! I asked him; How did my car catch on fire? He replied; "I'm not GOD, I don't know". My car was totaled and that's all he had to say. They've refused to take any responsibility for what happened at their shop. They wouldn't even release my car until I paid $250.00 for labor and that's after they took the part they had installed out of my car. According to Charles & Ronnie, they were taking a loss. Imagine that! They've totaled my car and THEY"RE taking a loss! And if that wasn't bad enough, after I paid the $250 they called a tow truck the next day and had my car impounded. I had to pay $175.00 to get my car out. Ronnie & Charles Hampton have no ethics, integrity, respect or morals. Their rating is ZERO (0).

Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 at about 9:05 AM for an oil change and an auto inspection. When approaching the front, I was met by an employee who identified himself as ‘Neil’. The manager. He didn’t greet me with a hello but instead, asked – What do you want? I explained that I was in need of an oil change on our 2016 Ford Focus and could leave the car if need be. He quickly explained that he closed at 12:00 PM. He stated that he was way too busy to do an oil change and suggested several other oil change places near the Brandon Olin Mott store. These included Goodyear, Pep Boys, America’s oil change, Firestone and 5-minute oil. I was astonished that not only did he not want to help us – He rattled off 5 competitors. I even restated that I could leave the car if need be. I asked if Olin Mott had so much business that he could / would turn me away? He became agitated, raised his voice and re-stated – “I said I don’t have time to do an oil change – Do you understand”. He stepped rather close to me and I actually felt threatened by him. I asked him to back-off which he didn’t do, so I backed up and retreated to my car. I can’t understand why Olin Mott would even employ such an on-the-edge individual. Do you have so much business that you send customers to the competitors? Rest assured, and thanks to Neil, I will never go to an Olin Mott store again. I did go to one of your competitors that day, Firestone where I was greeted with a smile and had my oil change / car inspection done in about 30 minutes. Have a good Day – Tony Drucker of Brandon, FL

CONSUMER BEWARE!! On 7/17/23 I took my car in for AC repair, rear suspension, transmission & brake fluid exchange. Although Roger, the owner, agreed to perform the work for a set price. after most of the way done he refused to complete the work without additional payment because he under estimated the cost. Once I informed him I was unwilling to pay any additional money and I expected him to honor the agreement he would not return my vehicle after a week of excuses. My GPS tracking was disconnected after logged in 2:28 am driving. I called the Sheriff’s office to help retrieve my vehicle. I then went straight to the dealer who verified the work they charged me for(radiator replacement) was not the issue with the AC and was unnecessary. The replacement of the rear suspension airbags were installed wrong and damaged. They removed all my engine cover fasteners, removed my community I’d tag from my windshield and left my car filthy. CONSUMER BEWARE!!

AVOID AT ALL COSTS, THEY WILL DAMAGE YOUR CAR! I went in for a standard oil change and was talked in to a coolant system and brake system flush. A few minutes into the flush the manager (Lynn) came over and told me there was a problem. He said there must have been a hairline crack in my coolant reservoir and that the flush made it worse, I would need a new reservoir to the tune of $250, and they couldn’t get it today. I was forced to take a cab home (no offer of a ride) and came back the next day to get my car. I asked to see the old reservoir and when I did I could easily see they lied to me, both hose couplings were completely broken off. I complained and they told me that there would be no refund, it wasn’t their fault it got broke. The next day my car started overheating so I took it to the dealership. They found that JiffyLube had used the wrong coolant type (my car requires the orange “Dex” coolant and they used the standard green stuff). Also, the reservoir was not installed properly and was leaking from the hose couplings. I had to get the entire system flushed again and new clamps installed. JiffyLube refuses to cover any of these repairs and outright lies about what happened. Now they say my car had no coolant in it when I came in, but a corvette in Florida overheats if it has no coolant. I had no leaks, no overheating issues, no coolant smell, and no coolant on my garage floor, yet they say it was already broken and out of coolant when I arrived. I don’t see how I drove in but had to take a cab home if they did nothing wrong. I plan on taking this to the BBB and small claims court as I am out $450 because of their incompetence. If you care about your car, avoid this place. I should have known something was off when they left the dipstick out of the car before me and had to stop the person from leaving and reinstall it when they noticed it on the ground as the customer got in their car.

Hello, and thank you for visiting Mad Hatter Auto Center, Tampa’s Best Automotive Repair Shop. We offer quality auto repair services. Our services include ABS, auto air conditioning, alternators, belts, body work, brakes, collision, computer diagnostics, computer reprogramming, cooling systems, engines, electrical repairs, flush services, glass, oil changes, transmissions, starters, timing belts, theft systems, minor repairs, major repairs, tire rotations and more. Our mechanics are here to fix your car right and get you on the road. So whether you need an entire engine replacement, have a slipping transmission or you have an electrical problem that is driving you crazy, come to Mad Hatter Auto Center and let us service your vehicle today.

Tire and Auto Repair shop at same location since 1986. Over 100 brands of tires and custom wheel brands along with complete automotive repairs on both foreign and domestic cars,trucks and SUVs

This Meineke Car Care Center in Tampa, Florida has qualified auto repair mechanics ready to serve you with a state inspection, oil change, tire repair or installation, wheel alignment, brake repair or replacement, muffler and exhaust repair, ac repair, radiator repair, or just about any other auto repair service you can think of. Call or book an appointment today for an excellent customer experience and superior auto repair services!