Oil change service near Sebastian, FL

I took my 2005 BMW 530i in for a driver's side airbag sensor warning and left it there so to determine the causr for the sensor failure. My advisor Chad kept me informed to progress and options for the repair. Chad was friendly, honest and very helpful so that I had all the information to make a repair decision. The car was repaired and ready as promised. Unfortunately 3 days later the sensor failed. I brought the car back in and they found that the new airbag was faulty. It was replaced at no additional cost and all is working well. If you need an import repair garage checkout Don's Import Auto Service. Mark George

We have been to Rich's about 6 times and have always had a great experience. My Honda Odyssey runs better than ever! Thank you!

I had just completed a 10 hour drive to Vero Beach. Along the way there were a couple of times when the traffic on the interstate came to an abrupt stop. I had to brake very hard to avoid hitting the car in front of me. By the time I got to Vero, my brake pedal seemed to go very close to the floor and it felt like it was taking longer to stop the car. I am not normally a worry wart. Mechanical things don't usually scare me. But... when it feels like the brakes aren't working as well as they should, I do get a little concerned. So, I looked for a place that I could have my brakes checked out. In recent years I have tried to give my business to small, local businesses instead of the big national chains. I found Mark's. I called and spoke to Josh. I could tell that he was very busy. he could schedule an appointment the next day, but I was driving back to North Carolina the next day and really needed someone to just check the brakes. As I was about to say thanks and try to find someone else to help, he reluctantly said he could look at the car if I could get there in 30 minutes. I felt really bad about this because he clearly was busy. He probably had cars that he had committed to completing that day. And he was taking the time to try to help me. That was excellent customer service. Well, for me it was good! If I slowed down someone else's car, not so good for them. I immediately took the car to Mark's. Josh was awesome. Very nice. Very polite. He did a spot check of all the wheels to look at the brakes. He checked the brake fluid and (master cylinder???) Then he took the car for a drive. When he came back he said that the brakes seemed fine. He tried hard stops, soft stops and everything in between. He said that personally, he would have no worries about driving the car with the brakes. That gave me a tremendous amount of peace of mind. As I drove away and began "testing" my brakes I realized that maybe I had overreacted to the condition of my brakes. Maybe after driving for 10 hours with relatively few instances where I had to stop, once I got off the interstate maybe I was simply underestimating how long it would take me to stop. I don't know. But, my brakes do seem fine now. I am a big believer in customer service. I will pay more to take my business to someone that appreciates me as a customer and treats me fairly. (Note: Josh did not charge me for examining the brakes and the test drive so, I don't actually know what the pricing schedule is at Mark's.) In the future, I will take my car to Mark's.

The above review from Rosemary Smith is absolutely inaccurate. Rosemary's daughter arrived at our shop with less than 5 minutes until we close. At this point, all of the bay doors are shut and the tools/equipment are locked away. If a customer does indeed show up with 15 minutes until we close, we would absolutely fix a flat tire and this has been a policy of Mid Coast Tire since 1977. It takes less than 10 minutes to fix a flat tire. The other tire store Rosemary mentions is open until 7PM on Saturday, but they are a national chain. We are a small family owned business who have been here in Vero Beach since 1977.

The job was quick and employees made the process simple. Haven't been able to find prices comparable to them locally. I'm happy to support this mom and pop shop and will most definitely be back for an oil change soon!

Now i'm not gonna lie! They do cost an arm and leg! (Normally) But they came and rescued me and my family stranded in the middle of no where and didnt charge us that much in my opinion! We were very far away! He knew we were stuck out there for awhile so he stopped and let us go potty and even grab a snack!

If I could leave less than one star for this I would. I've had numerous complaints from customers in my area about the shop I just recently visited. The customer's house who had claimed to have new parts put in by this person, and the parts were from a used car and the price of the whole job was cheaper than anyone else. That's what threw the red flag. When I look the parts up the parts even as cheap as I can get them we're more than the repair. I've had other customers tell me that he tried to tell them that there was a severe electrical problems with their car and that it would cost 800 to 1200 dollars to fix when the only thing that was wrong with the car was bad light bulbs. I would not recommend going to this person's shop at all.

The guys at pit stop are very knowledgeable and thorough. They cleaned my fuel system for a fraction of the price that my dealership wanted and they were quick. thanks from frank