Brake repair service near Windermere, FL

I was lied to by a main dealer. They said I needed an expensive repair. These guys were honest. Told me it wasn't necessary. For that I will always be grateful, so they won my business, long term.

Auto Repair Shop that provides Brakes, Tune-ups, oil changes, lube, heating systems, alternators, radiators, batteries, timing belts and more. Our primary business is a used car dealer. However we have a full service retail auto shop.

Turn yourself in Tom. You killed 3 people and harmed 3 others. Their families are mourning. Turn yourself in, it is the right thing to do.

This is by far the worst place you could go to buy tires. My tires are less than a year old and my front tire continues to lose air. I came in at 8 a.m. this morning which is a Saturday to try to get my tire repaired and my tires rotated. I was told they were too busy and asked if I had made an appointment. Quite honestly I never heard of having to make an appointment to get a tire fixed, so I was quite surprised that was even mentioned. I was told that I would have to leave my car there which was impossible since I live in another town and I had no way to leave the car as they suggested so they could "try to get to it later." I also told them that I had to go to an oral surgeon on Monday and didn't know when I would be able to bring the car back in. They did not care one bit and I told them I made the biggest mistake purchasing tires there. Again they could care less. Not long ago I called them to find out what it would cost to change a battery cable on my Honda Accord. Believe it or not I was quoted $650 to just replace a battery cable, so I assume that was because they didn't care to do the work. This morning there were two people waiting and one car in the bay, but they couldn't spend a half an hour on a steady customer. My plan now is to cancel my credit card with Tire Kingdom and in the future, buy my tires elsewhere.

Stopped in the shop by chance 3 years ago and I feel like I never left! Customer service is way beyond what you typically experience at an auto repair shop! They have always been honest with me and never try to sell me stuff I do not need. Prices are competitive and the work performed has been great each time. New owner really understands how to take care of his customers!

I had a horrible experience thanks to Mark Roberts. After waiting days to hear if I had been approved for a bank loan, I drove over after specifically telling Mark to have ALL of the paperwork ready. I still ended up wasting an hour because NOTHING was ready. I was then told that they couldn't approve me because they dropped the price by a couple hundred dollars and they needed to get approval from the bank again. Since when does the bank need to re-approve a loan for less money? I left. After two phone calls, I decided to come back since I got a great interest rate. I once again tell him to have everything ready, but he only has 3 pieces of paper ready and he tells me that now we have to wait for someone else to print out the important paperwork that should have been printed already. My mother was upset and they had an argument in the middle of the showroom and Mark called her a "mean person" and told her that I didn't have to buy the car. I don't know how this guy still has a job. Either his boss doesn't know how horrible of a salesman he is or his boss doesn't care. Congratulations Phillips Toyota! You just lost the future business of a 23 year old. Good job Mark (can you sense the sarcasm?)!