Acura service near Decatur, GA

I’m only posting this review because I’ve gotten several emails about reviewing yall. I usually never say anything if I have somthin bad to say. My experience here was pretty terrible. However, I’ll start off by saying the guy at the counter and the attitudes were all great. But when it comes to the service part… that’s a whole other situation. My first impression when I got my car back was it smelled like a sweaty man had been driving it around. Then the radio came on to some super loud hip hop (which I love but obviously not my country presets). I realize that when you change the parts that y’all needed to change that you may have to go drive it around a little to make sure the breaks are working properly. But.. like for real? It smelled SOO nasty. Then as im driving out I notice the breaks were squeaking… they are still squeaking a week later… I love attention to detail so cleaning whatever funk is causing that would have been nice. Lastly, and most importantly, I’m very very conscious of the cosmetic condition of my newer ford mustang. It’s been my dream car since I was a little kid and I finally got one less than a year ago. I don’t race it or push it whatsoever. I have a perfect driving record and never been at fault in any accidents. That’s why I was extremely surprised to see some nasty curb rash on my driver side front AND back rims. Practically new painted rims. So now y’all probably understand why I would never want y’all touching my car ever again. After a $500+ job I would expect a little more care. Really frustrating. Lesson learned… Don’t just go to a repair shop because it’s right across the street from where you live.

As always; perfection. The folks at the desk are sure to make everything goes well, the the team in the garage don’t miss a thing.

Mike is truly a pleasure to work with. He makes you feel welcome as soon as you walk in. He always greets with a smile. He is very knowledgeable and kept me posted during along the way. Will definitely bring my Mercedes CLA 250 back!

I am impressed with your service ad would recommend you to anybody!

My first time at this shop because my dealer is so far away. Everyone was so friendly, knowledgeable and quick. More upscale than a typical auto repair. Will use them again for future maintenance.

Dont ever change your customer service

Always does good work!