20 plus year customer but Parra lost me this week. I think the world ... read more 20 plus year customer but Parra lost me this week. I think the world of Ron. I've always felt Mid Cities would be honest and straight forward about what repairs were absolutely needed and which weren't necessary. Also felt I was getting competitive price. Something has changed over the last year or 2. Never felt I had to double check the cost they were quoting. Purchased a used pick up for new cabin in Michigan. Knew truck wasn't perfect but first repair quote was $5k. Really bigger issue was the cost of the repairs. I'm not a technical guy but in my research, I found their pricing to be very high. Honestly felt taken advantage of. Also happened with my daughters Mazda turbo replacement last year. $3500 repair on a car we sold last month for $3500. In past Mid Cities would of told me to not repair and get what you can for it. I depended on them for honest feedback and fair prices. Unfortunately, after 20+ years I'm in search of a new repair shop I can trust. Great folks at Mid Cities and I wish them the best.
Found my new shop. Knowing they offer a shuttle service is a huge plus... read more Found my new shop. Knowing they offer a shuttle service is a huge plus, but the service and fair price is what I'll come back for. My mechanic worked with me on my parts issues and I feel like I got a good price for quality installing shocks all around. Staff made it as painless as possible and truck drives like it did new. Thanks gang :)
Guys, this place is great. I can’t recommend them enough. They aren’t ... read more Guys, this place is great. I can’t recommend them enough. They aren’t pushy at all. My vehicle has 250,000 miles on it. It needs some work. I can’t get it all done. They help me sort through what was a safety issue and what could be left undone. They didn’t try to upset me on anything. They didn’t try to have me do the most expensive things. I actually know my cars (they don’t know that) and they were honest to a fault! Friendly! Wonderful people! You also get a free car wash with your service. My car sits under a tree that leaves sap on the hood. It’s awful. They scrubbed the sap off the hood. They didn’t have to. Wonderful people! Rayna Hanschen Dallas, TX