Southwest Autowerks is the most honest, professional and reliable mech... read more Southwest Autowerks is the most honest, professional and reliable mechic shop in the DFW Metroppex. I highly recommend their services regardless the size of the job to anyone-especially BMW owners. They should be the first stop source for all mechanical needs but especially when you need a second opinion. I took my vehicle (Acura TLX) to have the AC filter, cabin filter and break fluid flushed and was in and out with my two little ones in no time at all! Much more affordable and faster than waiting at the dealership. They're clean, honest, professional and will always treat you right! Thank you Southwest Autowerks! Sarah C. Fort Worth, TX Acura
Southwest Autowerks has the absolute best customer service I have ever... read more Southwest Autowerks has the absolute best customer service I have ever seen from a business. Not only do they do everything they can to make sure that your car is running at its best, but also they make sure you are taken care of. While they had my car they drove me around wherever I needed to go since I was without a car and they delivered my car to my house once it was done! I was absolutely shocked and blessed that I have found a home for my car service. They truly do not strive to make money, instead they make it a priority to take care of you and make sure you are driving in a safe car. I will never go anywhere again with my 1998 Z3 BMW. These guys treat you like family and I could not be more grateful. They are a hidden gem and I slightly don't want to share them since I know once they become known of that they will be a hot commodity. Although, it would be much deserved. Thank you to the entire staff! Petra R. Fort Worth, TX
The work performed was satisfactory, owner/mechanic is obviously knowl... read more The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.