Bob Parra runs a well-managed and professional auto service. We have u... read more Bob Parra runs a well-managed and professional auto service. We have used them for years and each time they have performed beyond our expectations. From the time you come in to the time you pick up your vehicle, the staff is friendly and knowledgeable. They explain things at a level I can understand. They do not pressure us. They explain the facts and help us determine the best solution and timeline. Each time we bring in our vehicle, they give it a good inspection so we know we are driving a safe vehicle. It used to be hard to find a good car repair shop. I don't know if that is true for today because we have gone to Parra Car Care for so long. If you are looking for a top-notch shop that respects it's customers and tries very hard to please them then this is one of the best. They are great mechanics!
20 plus year customer but Parra lost me this week. I think the world ... read more 20 plus year customer but Parra lost me this week. I think the world of Ron. I've always felt Mid Cities would be honest and straight forward about what repairs were absolutely needed and which weren't necessary. Also felt I was getting competitive price. Something has changed over the last year or 2. Never felt I had to double check the cost they were quoting. Purchased a used pick up for new cabin in Michigan. Knew truck wasn't perfect but first repair quote was $5k. Really bigger issue was the cost of the repairs. I'm not a technical guy but in my research, I found their pricing to be very high. Honestly felt taken advantage of. Also happened with my daughters Mazda turbo replacement last year. $3500 repair on a car we sold last month for $3500. In past Mid Cities would of told me to not repair and get what you can for it. I depended on them for honest feedback and fair prices. Unfortunately, after 20+ years I'm in search of a new repair shop I can trust. Great folks at Mid Cities and I wish them the best.
Found my new shop. Knowing they offer a shuttle service is a huge plus... read more Found my new shop. Knowing they offer a shuttle service is a huge plus, but the service and fair price is what I'll come back for. My mechanic worked with me on my parts issues and I feel like I got a good price for quality installing shocks all around. Staff made it as painless as possible and truck drives like it did new. Thanks gang :)