I have had the pleasure of attending several of the auctions that are ... read more I have had the pleasure of attending several of the auctions that are given by the Purser Truck Sales, I plan on returning to purchase another car soon. I would also like to recommend Repokar public auto auction to everybody – I like being there in search for cars with my friends – we've bought a bunch of them already! :)
I really dont want to rate it at all but if I have to "One Star". I dr... read more I really dont want to rate it at all but if I have to "One Star". I drove in and parked in the service lane. Not one person came up to my car they just looked.When I got out this guy comes up to me and Im letting him know that I have warranty but he wasnt even paying attention.So my kids and I go inside and its only 1 person in the room and then there are 3 more and u know how that goes they come and go and then the cycle repeats itself. It took about 2 1/2 hours just for someone to come tell me that nothing was wrong with the A/C and they just put freon in it and its fine. Mind you I have receipts showing that I have had freon put in the Jeep twice within the last week and by the time we got up the next day it was blowing hot again. That in itself was expensive when ur paying for it just to be put in your car. The last place only charged me $18 because he noticed it was a leak and he didnt want to mess up my warranty so he told me to take it to the dealership.Took it and they told me to come back on Monday. Hint to the fact why i was here today. This guy presents me with a bill of $185.00 for doing the same thing that the other company had just done on Friday and tells me that they couldnt find a leak..Someone please tell me why Ive had freon placed in my car twice and here we are a third time within a week to do it again and they are telling me there is no leak..I was so angry. It makes worse when you know you are going to have to come back again and they are going to have to refund you because it is obvious that there is a problem..UPSET CUSTOMER...
Took my car 2000 Chrysler Sebring in for running hot, replaced the tim... read more Took my car 2000 Chrysler Sebring in for running hot, replaced the timing belt, water pump, and "other stuff" that needed replaced. I paid between 600.00-800.00 cash. Less than two months later my car starts running hot again, took it back in to have it looked at because it was doing the very same thing it was when it was taken in the first time. They could not see it then because they didnt have time, drove it home, and took it back today, two days later. I was told the raditor was busted and there was a rod knocking in the motor now, it wasnt knocking two months ago when I gave them all the money I had to fix all the "other things" wrong with it. They totally stated that it was my sons fault because he drove the car, he didnt know it was hot until he drove it and then it started running hot!. They also told us that there were motor mounts that needed replaced when they fixed the other stuff; but I was never led to believe that it was critical that it be fixed right or that it would completely make my car worthless in less than two months, what person would have put that kind of money in a car and not fix something that would tear it up in a few weeks, that doesnt make sence. Money is hard to come by and my husband was in ICU just having had a liver transplant two days before they "fixed" my car. I fell like I was taken for my money, they dont see it that way and that is OK. But I do. If I had been told that motor mounts would have busted the radiator or that '3 of 4' were broken I would have fixed them. How much more could they have been?? They called me to fix something else on it. I obviously signed the receipt stating that motor mounts were broken when I picked up the car, but I remember asking would it cause the motor to fall out and the mechanic said no there was time to fix it, and I sure didnt know it would blow up the motor, he didnt tell me that. The owner graciously make suggestions to me that I could try in order to maybe get back some of "the
