Engine repair service near Lilburn, GA

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

Well my battery went out so 1st I have to get an special battery for it 2nd I have to recoded the car Dealership doesn't even know what kind of battery do I need so. I worked close to Wendt motors always seen the place but never stopped to check out so I went there Mr Pete very kindly helped me and he told me what are the things that I have to do it need to get done to the car, he recoded the battery so now no lights on??? He also contacted warranty cuz I needed turbos replaced so didn't work cuz supposedly,my warranty doesn't cover all that but still my bimmer runs like new so I ll save up $$$ to replace them at Wendt motors very professional & specialist on bmw so that's my place

If you're seeking an auto repair shop that epitomizes honesty, reliability and talent, J&L Auto Service is where you want to take your vehicle. Gabe and his team there have been a breath of fresh air to work with. These guys are highly skilled and knowledge mechanics who are able to service virtually any automobile there is. We at Merlin Auto Group are very selective about who we trust with the vehicles offer for sale. It did not take very long for us to recognize the value of having a relationship with J&L. Our experiences thus far have been positive 100% of the time which solidifies the truth that servicing cars does not have to be the challenging process that it can quickly become in the wrong hands.

I have never left a review for anything but I just had the worst customer service experience which included waiting 2 days to be contacted, being accused of stealing, being called a piece of shit and told to fuck off. This was an experience that other people need to know about. My check engine light came on in my 2007 BMW X3 so I brought it into Carma Motorsports since it’s down the street from where I live. I dropped off my car on Sunday night and left the key in the drop box. I called on Monday morning at 8:30 to confirm with them that they received it. I was told by Jennifer that I would receive a phone call after they had looked at it. After never receiving a phone call and trying to call all day, I stopped there at 6 and was told that the phone and internet was down and that was why I never received a phone call. They told me the phones and internet should be fixed in the morning and I would receive a call then, but that they only things that need to be fixed are the ignition coil and air mass meter boot. On Tuesday, I finally received a phone call and received a quote for $1,600 to fix the ignition coil, air mass meter boot, and that I also needed all new front and rear brakes. After waiting over 36 hours to hear anything, this was not good news so I called around to get a few other opinions since that seemed pretty steep. I ended up finding somewhere else that could do all of the same work for almost $500 less. I called Carma and let them know of the lower quote and asked if they could match it. After being told no, I said I was going elsewhere and that I would pick up my car at 6. After arriving, I was told that I still owed $120 for the diagnostic check to find out what was wrong. I informed Adam and another man with a shaved head (unfortunately I didn’t get his name) that I was not going to pay that since it took them so long to get back to me with anything and that what they quoted wasn’t even close to a good price compared to what I was able to find elsewhere, and because no one had told me about the cost of a diagnostic check when I said I was picking up the car. I asked if they had an issue with that and the bald man told me did have an issue because it’s stealing. I responded by saying that I understand that their time is valuable but so is mine. I will never be going back and I’m going to make an effort to make sure other people don’t either.

The diagnostic is definitely worth it. I nstead of throwing parts at the engine this tells you exactly what is wrong with what ever problem you are trying to handle. work also comes with a warranty and the staff is great !

Great customer service. Very reasonable prices.

In August of 2011I took a 2004 Mercury Grand Marquis in for a brake job here. They told me that the ABS module needed to be replaced and the Master Cylinder. The cost was $1167. After keeping the car for 6 days they call me to tell me it was fixed. When I went to pick up the car the damn brake pedal was still going all the way to the floor. Evidently they never test drove the vehicle before they told me it was finished. Well, fast forward to January 2,2012. The brake icon comes on in the dash so I take the car back to NTB. They inform the car needs a Power Booster. They said that the Power Booster should have been replaced when the other work was done in August. They agree to replace the Power Booster at no charge since they said it was their fault to begin with. They kept the car 3 days this time. They call me to tell me that the car is finished and when I go to drive it the damn brake pedal goes all the way to the floor, again. And to top it all off my Cruise Control quit working as well. It was working when I dropped it off because I used it on the way to drop the car off the first time. I took it straight back to the dealership and ask to speak with the manager Blake Owens. I was told he was already gone for the day ( at 2:00 pm in the afternoon by the way) and it would be 2-3 hours before they could re-check my car since they only had 1 technician on staff. I told them to stuff it up their backside and I would take it somewhere else. I ended up having to go to the Lilburn, Ga. location where they finally fixed the brakes. The technician there told me that when the other jerks (Chris Warren and Aaron Morse) worked on the Master Cylinder they cross threaded the brake line allowing air into the system and destroying the other mastercylinder. I was there about 4 hours before they could get the part and get it put on. To their credit they were understanding and made sure the brakes were working properly before they gave it back. Howev