Engine repair service near Roswell, GA

The diagnostic is definitely worth it. I nstead of throwing parts at the engine this tells you exactly what is wrong with what ever problem you are trying to handle. work also comes with a warranty and the staff is great !

Great customer service. Very reasonable prices.

In August of 2011I took a 2004 Mercury Grand Marquis in for a brake job here. They told me that the ABS module needed to be replaced and the Master Cylinder. The cost was $1167. After keeping the car for 6 days they call me to tell me it was fixed. When I went to pick up the car the damn brake pedal was still going all the way to the floor. Evidently they never test drove the vehicle before they told me it was finished. Well, fast forward to January 2,2012. The brake icon comes on in the dash so I take the car back to NTB. They inform the car needs a Power Booster. They said that the Power Booster should have been replaced when the other work was done in August. They agree to replace the Power Booster at no charge since they said it was their fault to begin with. They kept the car 3 days this time. They call me to tell me that the car is finished and when I go to drive it the damn brake pedal goes all the way to the floor, again. And to top it all off my Cruise Control quit working as well. It was working when I dropped it off because I used it on the way to drop the car off the first time. I took it straight back to the dealership and ask to speak with the manager Blake Owens. I was told he was already gone for the day ( at 2:00 pm in the afternoon by the way) and it would be 2-3 hours before they could re-check my car since they only had 1 technician on staff. I told them to stuff it up their backside and I would take it somewhere else. I ended up having to go to the Lilburn, Ga. location where they finally fixed the brakes. The technician there told me that when the other jerks (Chris Warren and Aaron Morse) worked on the Master Cylinder they cross threaded the brake line allowing air into the system and destroying the other mastercylinder. I was there about 4 hours before they could get the part and get it put on. To their credit they were understanding and made sure the brakes were working properly before they gave it back. Howev

Each American Service Station automotive repair center is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.

Been going to Heritage Volkswagen for 5 years and I still carry my Passat there because of the competent technicians and the awesome customer service. Never had any problems of any kind at this dealership. Highly recommended.

Honest home town service , don't see that too often