Oil change service near Roswell, GA

I was at Jiffy Lube on Satellite Boulevard in Duluth. GA to do a normal oil change and after about 20 minutes into the oil change, I was called to come under the bay to see something. Went in and the man working on my car told me the nut that locks on the pan would leak oil after they finish changing the oil. Apparently he broke it while unscrewing it. I informed him that my car has never leaked oil and I'm wondering why he did this. He told me "well you can fill out a claims form" if you feel badly about this. Filled out a claims form and my horrors began. First they did not fax in my claims form until I called corporate office. Emailed the customer care supervisor pictures of oil leak. Did not get an acknowledgement. They sent one of their staff Chuck who is on their telephone system to give me a call. The horror continued. Chuck was so rude and antagonistic and he clearly was acting out a script designed for Jiffy Lube not taking responsibility for their staff action. Told me the previous company who I have been using since my car was about 10k miles without issues was responsible for the broken nut. My argument is that if their staff knew the nut was hard to remove, he should have called my attention to it before proceeding further instead he called my attention after he got it broken. Now I am stuck between legal action or cough out money that I never planned on spending because I went for a cheaper Groupon powered Oil change.

Michael was a huge help. Just from our initial conversation, I knew I could trust him. He ended up saving me from a major repair cost and returning my vehicle promptly. I will take my truck back here from now on and will recommend them wholeheartedly to anyone. -Corey Ray

The technicians at Athens are very knowledgeable and informative, I have been going there for the past 4 years and have taken all of my vehicles to Nick and his team. I have never left out of there feeling like I was not treated like family and I have always had positive results post maintenance visits. Thanks guys you rock!!!

Charlie gave us an honest quote and was extremely knowledgeable about our vehicle. You can tell he loves cars and is passionate to get you safely back on the road. I would recommend him to anyone needing vehicle repairs in Georgia.

Great repair shop! D'Best Auto care offers fantastic customer service - like one used to get in old times - where everybody knew everyone and you felt right at home. Diego Fuentes, the mechanic, who also happens to be the owner, is very knowledgeable and can work on just about any car, whether the older technology, or the newer computerized cars. Their prices are very good. I'm glad to have found a personal mechanic whom I can trust.