Engine repair service near Sunny Side, GA

This is my second time visiting Heritage VW for scheduled maintenance on my vehicle. Had to come in after the dreaded check engine light popped up on the dashboard though...ugh!! The staff here at Heritage is very professional and their work is very quick. I've enjoyed my experience with this dealership so far and will continue returning to this shop for all future issues.

Do NOT waste your time here. Got stuck in the store for 3 solid hours for an alignment. At first they did a half assed job at aligning, and when I asked them to show me the print out they suddenly had to "take the car back" to do it again. Once I got out of the store after the second try, I discovered they were trying to align the car to the wrong specs and on top of that, tried to tell me I needed a $450 camber kit to fix it. All the while, Tim snuck in a 3 year service deal that I did not ask for and charged me over 3 times what is normal for a standard alignment. I contacted NTB corporate to ask for assistance in getting some of my money back and didn't even get a response. Don't let them have your money, they don't deserve it.

The service was incredible! My only issue was the amount of time it took to receive the oil filter for the car. It was well over 1.5 hours and forced me to miss my flight. But the experience was terrific, I get not having a part. But the supplier took far too long delivering and I could not leave because the car had no oil. I won’t let this issue hinder me from visiting again because it wasn’t Executive Repairs issue.

did as promised at price as promised on time as promised

Committed to providing you excellent service, so you always choose us for your repair needs. For most people, auto maintenance and repair is not fun or convenient. So, we want make the process as easy and enjoyable as possible for you. We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

Our family broke down on I-75 on the July 4th. We found Jeff and his team at Atkinson's Auto the next morning and they went right to work on figuring out what was wrong with our van. He had to drive to Macon to get the parts but still got us put back together in just a few hours and charged us less than his very reasonable estimate, which I thought would be 2-3 times as much. Then he sent someone to pick us up at our hotel. If I lived anywhere north of Macon I would use these guys. I have never felt so well treated by a mechanic who could have so easily taken advantage of us. My greatest thanks to everyone at Atkinson's Auto for turning our nightmare into a pleasure. Eric