Saxon service near Belleville, IL

Thank you Dave they did a good job

Good job thank you

I have always had great experiences with the work and staff and Spirit One. However, the labor cost felt high to me the last time I took my car in and unnecessarily long for the work being done. I had a battery replaced, oil change and new wiper blades put in. I was charged $250 dolllar in labor costs. While I trust the work being done on my car is high quality, the cost of having the work done is unreasonable. I will be looking for another shop to use in the future.

I took my car in to get the brake calipers inspected because I kinda knew what was wrong. Well they stated I needed brakes and rotors all around, and a right rear caliper. They wanted so much money for it all that I asked just for the caliper to be replaced and the guy told me No I had to get it all done or it was gonna be a liability to their Shop which is totally not true! They just wanted that $1600 for brakes and rotors which is ridiculously high. Took my car somewhere else and my front brakes didn't even need changing.

I was taking care on time and all went well

The service was good and I liked the quick check they did on everything and sending me a report of what I may need done in the near future. The only thing I didn’t like was the price when I asked about a tire rotation. They wanted 65 bucks to rotate the tires which is absolutely to much.

They did very good work.

Hod a tire that needed to be patched. The repair did not properly seal. They gave me a full refund.

Great people work here. I took in an old 1972 351C block because of some stuck bolts I couldn't get with my tools at home. They got it off with no problem, they didn't charge me for anything. I had planned on paying for the use of the tool and a few minutes but they wouldnt let me. Definitely where I am taking my business from now on.

I agree with Gene. In my case I drive a diesel Sprinter, very hard to get good service on to begin with because it is all German. I live in Montana too. I was referred to Westport Autohouse by a friend whose personal experience was very similar to the other review. So I called and made an appointment. The owner - Mike- insisted that because he had to order parts I should plan on leaving it overnight. I told him - Ok but- I had to be finished by 4 PM on Thursday since i had to be in another part of the state for business on Friday. The initial estimate was fine and was accurate to what needed to be done according to my research on the problems and the symptoms. The final bill came in a bit higher but they had completed all the repairs, the van drove smoothly and perfectly for the first time in months !! I am elated. I had been in a Mercedes Benz dealership earlier to get the same things done and they wanted over $2,000 more and most of that was for the wrong stuff anyway. I highly recommend Westport Autohouse and plan to use them every time I need a repair in the future. Tim B.

Amazing customer service! I was given a breakdown of services I would need ..they even offered discounts. They were really honest and answered all of my questions. Also given their opinion on which services I should prioritize since I wasn't able to pay for all of the services that day. 100000% would recommend to everyone. Especially if you're a woman because I didn't get the vibe that they were trying to take advantage of my lack of knowledge. Leanna B. Saint Louis, MO