Brake repair service near Carol Stream, IL

Great service. Received discount without coupons. Was picked up when service was done. I felt like I wasn't taken advantage of being a women and the price was fair. Thank You for doing a great job. M VD

Jamal(Store manager) is one the biggest crookes in the automotive industry who takes advantage of unknowing customers .Not only is he very unprofessional but also marking up prices over 5 times what they cost.My mom went there and was charged $4000 dollars for under $2000 in work (had a dealership and 2 independent shops verify this by a second opinion and quote ).Not only that but Jamal charged for parts that were not even changed .When he was confronted on his shady borderline criminal actions he became very belligerent and rude !! Escalated to corporate (bill Gallagher) who I was assured would return the call that day and he took a week to just call back !!with no solution to these obvious issues!! DO NOT I REPEAT DO NOT DO BUSINESS WITH THIS COMPANY !!!

I appreciated being spoken to as an intelligent person instead of "a know nothing about cars woman". I liked the updates as you worked on my car & the easy of making an appointment. I have already recommended to the rest of my family to bring their cars to your facility. Angela Ponder

First Choice should be your ONLY choice! I highly recommend these guys to ANYONE! Always professional, very knowledgeable and most importantly they take extra care to make sure the parts being replaced really NEED to be replaced! You never have to worry about them taking advantage of you wife, daughter, sister or friend; you can rely on their honesty and integrity; you will never be overcharged or have any unnecessary work done simply because they think ‘she’ does not know any better. These guys will take you back and show you what needs to be repaired/replaced and even dumb it down if need be. You are always given the option to buy your own parts elsewhere; new or used... or if it’s more convenient then you can trust them to get it for you... Your choice. Lastly, their customer service is A+! It’s all about even the smallest of details like the warm & welcoming family-like atmosphere and caring owners/staff that are willing to go that extra mile... I was once in a pinch and these guys picked me up and dropped me off which helped make a bad situation (a broken vehicle) a bit more bearable. Simplified review: First Choice, Your Choice, The ONLY Choice Auto Repair Shop! Thank you Bill, Melissa & all your staff for everything! PS... they will even tell you when someone else can do something cheaper and make the recommendations if that should be the case. Better than 5 stars! ??????????????????????????????