Brake repair service near Chicago Lawn, IL

First Choice should be your ONLY choice! I highly recommend these guys to ANYONE! Always professional, very knowledgeable and most importantly they take extra care to make sure the parts being replaced really NEED to be replaced! You never have to worry about them taking advantage of you wife, daughter, sister or friend; you can rely on their honesty and integrity; you will never be overcharged or have any unnecessary work done simply because they think ‘she’ does not know any better. These guys will take you back and show you what needs to be repaired/replaced and even dumb it down if need be. You are always given the option to buy your own parts elsewhere; new or used... or if it’s more convenient then you can trust them to get it for you... Your choice. Lastly, their customer service is A+! It’s all about even the smallest of details like the warm & welcoming family-like atmosphere and caring owners/staff that are willing to go that extra mile... I was once in a pinch and these guys picked me up and dropped me off which helped make a bad situation (a broken vehicle) a bit more bearable. Simplified review: First Choice, Your Choice, The ONLY Choice Auto Repair Shop! Thank you Bill, Melissa & all your staff for everything! PS... they will even tell you when someone else can do something cheaper and make the recommendations if that should be the case. Better than 5 stars! ??????????????????????????????

My van was serviced here after noticing that my tire seemed flat. I arrived with no appointment and with two toddlers tagging along. Employees were very courteous and helpful. From my experience, they seemed honest and didn't try to push me to add services. My tires was repaired within an hour of arriving. Glad I found this gem! Melissa Carpenter

*the mechanic lies, and the store manager is very rude* I had a fuel filter replaced at Woodfield Schaumburg Firestone, and I asked the mechanic if he replaced the plastic clips that hold the lines in place. He said both clips were replaced with new clips. I got my car back and inspected it myself. One of the clips looked old. A couple days later I went to a different firestone and asked them to check it. They confirmed it was an old (original) clip, so they changed it for me real quick (nothing had to be taken apart, it was very easy). Everything was rechecked, and the car returned to me (no charge). I contacted the manager at the Schaumburg location to discuss my concerns about being lied to by his mechanic, and the manager became defensive and rude. I went to the Schaumburg store, and the manager would not even meet/talk with me. So I spoke to the only remaining mechanic at Schaumburg that I like/trust and explained everything to him... gave him the clip, and asked him to show it to the manager since he wouldn't talk to me. This whole experience was very upsetting. Me, my brother, parents, 1 neighbor, and any friends I referred to them in the past will not be going to the Schaumburg firestone anymore. All they had to do was tell me they reused a clip (not lie), or get a new clip (less than $1). They lost at least 5 customers for lying about a cheap plastic clip and of course the rude customer treatment. I was a customer for over 3 years. This was my 3rd and last bad experience with the Woodfield Schaumburg location. In my personal opinion, if you value your vehicle... do not go to this shop.

Rating on Carx, Schaumburg, IL: Poor Diagnosis, Manager is very rude and no guarantee to the parts and labor even if the same problem occurs in next two days. Please don't go to this shop, If you get check engine signal. actually I could rate this shop zero star. Now a days These CARX guys are cheating customers. The manager Bill always gives high bill. Don't believe their free diagnosis test. They don't find real problem, rather they fix some thing and if the problem comes back again even in next couple of days, they don't help on that. Here is my story. I have been going through this CARX shop for since last 4 years. In the year 2008 and 2009 this CARX mufflers were really good. They always help to customers to fix the car problems with less price and with 99% guarantee on the work they did. After this new manager name Bill came into Schaumburg, CARX, this shop became like cheaters shop. Recently I took my Toyota corolla car to fix check engine signal. they did diagnosis and said code P0171, that means exhaust or lean engine problem..blah..blah. Then I told them, I will come back in 2 days and I did same. I dropped my car to fix check engine signal, This time different mechanic in same CARX and he said he saw different code with computer and replaces throttle sensor and other...and they gave me bill $588 for check signal ($330) and AC recharge. ($158). After I drove 50 miles, check engine light came back. I took car to CARX again. now this same mechanic who repaired it said that he is saying code PO171 that is the same one their other mechanic told very first time. This guy did something again and said fixed. After I drove 25 miles, check engine signal came back. I called manager Bill for same. He told that his mechanic is out of town and he asked me to comeback after 2 weeks. Then I took my car to carx on 08/12/11 friday, This time mechanic is there. Now the drama started. They simply said that, they can't determine which is causing PO1