Auto inspection service near Des Plaines, IL

As Always, top notch work I am very pleased wut Reliable Auto Repair The work Reliable total lives up to the namme

The most honest service you will find in the area. Tony is great and is one of the best in the business. Ottavio D.

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

Johnny and Ivan are just wonderful guys! Honest and reliable shop! Best labor prices in town. My husband and I don't take our cars to any other shop! I have referred friends and to them and I feel you don't so that unless you are 100% happy with the service provided!

Have always had great service and work done when bringing my vehicle to AAA. Prices are fair and haven't had an issue in the 4 years I've been going to AAA for auto repairs. Highly recommend this shop.

Burdi Motorworks is an Independent Mercedes-Benz auto repair and body shop. We specialize in all years and models of Mercedes-Benz passenger cars and Sprinter vans. Our team of factory trained technicians has the experience and equipment to handle any size repair you may need. We offer a variety of repair services from brakes, tires, suspension to complete engine performance diagnostics. Good news! We also offer repair and body services on other foreign and domestic makes. Just give us a call and ask for Carmine or Vince. Does your business own a fleet? Burdi Motorworks is now offering commercial fleet and warranty services to local Chicagoland businesses."

The guys at Foreign Car Clinic did a great job on my repair. I brought them a 2004 BMW M3 with a broken variable valve timing (VANOS) unit. When the unit gave out, multiple bolts broke off into the camshaft. The mechanic at Foreign Car clinic was able to extract the bolts salvage the camshaft. This was a complex repair and it could have cost me a lot more if it wasn't for their skill in fixing the problem.

Real Autohaus Automotive is proud to be the premiere automotive service facility in the Chicagoland area. Since our beginning in 2006, honesty in what we say and integrity in what we do has always been our core values here at Real Autohaus. We have many years of experience helping all types of customers, whether car experts or casual owners, assess their specific vehicle needs. Our dedication to customer satisfaction allow us to provide excellent auto maintenance and auto repair. We opened a second location in Arlington heights illinois to be the auto repair shop near you and provide services closer to your home. Real Autohaus Automotive can handle all of your auto repair shop services including: Complete Computer Diagnostics Complete Safety Analysis Drivability Problems Tune-ups Oil Changes Tires Brake repair specialists Mufflers and Exhaust Systems Steering and Suspensions Alignments Fuel System Services Coolant Systems Emission Repair Facility Air Conditioning Service Electrical Systems Fleet Maintenance Engine Work Coding and Programmin

Universal Transmission Specialists of Arlington Heights, IL has provided quality work and customer satisfaction since 1978. We provide prompt service to our customers. Because transmissions are what we specialize in, many rely on us for the highest use in quality parts and dependable workmanship. Our upkeep with computer scanning tools and equipment, along with ongoing technical seminars and manufacturer updates and bulletins, assure our customers of consistent quality. We offer complete, professional, and high quality work coupled with affordable rates and great service. Our goal is to provide complete customer satisfaction. We have been serving Chicago and all the surrounding suburbs for over 35 years. We do business the old-fashioned way by treating our customers with courtesy and respect. Welcome to our friendly atmosphere and we hope that you will be part of our satisfied customers for many more years to come. Transmission Service & Repair ~CVT~ Transmission Specialists Clutch Service & Repair Axle Service & Repair Front & Rear Differential Service & Repair Transfer Case Service & Repairs Engine Mounts 12 Month or 12,000 Mile Warranty on Rebuilt Transmissions Towing Service Available We Honor Most Extended Warranties Visit our Website or Facebook page!!! http://www.universaltransmissions.net/ http://www.facebook.com/pages/Universal-Transmissions-Specialists/ Have a check engine light on? Stop in! We'll Scan it for you for FREE! & FREE ROAD TEST! STOP IN TO CHECK YOUR CAR AT NO CHARGE!

I highly recommend Steve and crew for repairing your Audi (and other makes). After a long search for repairing my car, Steve was very helpful over the phone without even seeing the car. He gave me an honest opinion and range or repair cost - again, without seeing the car. I brought it in and he repaired it and a couple other things he found that were related. When I came to pick the car up, he noticed another issue when pulling it up for me. He brought it right back in the garage and let me borrow his car while they made this additional repair. I was not charged for this, as Steve took responsibility for it. Honesty and fair pricing is difficult to find, especially with cars that are expensive to fix, and I'm thrilled I've landed at a place I can trust and use moving forward. I highly recommend Auto Imports and Steve. Seth Mindel