Brake repair service near Des Plaines, IL

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

I brought my car in for a diagnostic and they gave me over a quote for over $3,000 in repairs. I took it down the street for a 2nd opinion and half the things they said were wrong was a lie. Had my car repaired where I got thr and opinion for less than 1k. It's been 6 months and not a single problem. A dealership and repair shop run by conmen. Color me surprised (NOT)

I was stranded 50 miles from home and got my car towed here, I was a little nervous not knowing anything about the shop or the area. John was very nice and assured me that they would find out what was wrong, I wondered at what cost..The car was looked at and the cost was very reasonable, being a woman I was concerned they were going to try and overcharge me because I had no other option but to go there. Even though I live so far away I would definitely bring my car here again for service, a nice honest mechanic/repair shop is hard to find but this place rocked!

I had a terrible experience dealing with this company. I will be sure to call the Illinois Commerce Commision at 1-800-524-0795 to file a complaint and may possibly take my case to small claims court. Consumers united against unethical business practices. Read this article about predatory towing practices: http://chicago.cbslocal.com/2011/04/21/state-can-now-crack-down-on-illegal-tows/

I appreciated being spoken to as an intelligent person instead of "a know nothing about cars woman". I liked the updates as you worked on my car & the easy of making an appointment. I have already recommended to the rest of my family to bring their cars to your facility. Angela Ponder