Collision repair service near Downers Grove, IL

Here at Nick & Ernie's Auto Works, we work hard to ensure our customer's satisfaction. We have been in business for over 35 years and we use only the highest quality parts available. Our highly skilled technicians are ASE certified and trained to work on foreign and domestic cars as well as light and heavy-duty trucks. We keep up with the latest technology through our Bumper to Bumper affiliation. In addition, we have the newest tools to diagnose and repair your vehicle. We also have a state of the art Collision Repair facility. Come see us for all car/truck service and preventative maintenance. We provide a local shuttle service for your convenience. Our work is warranted for 12 months/12,000 miles and we service all makes and models. Customer care and 100% satisfaction is our priority.

My poor car hasn't had a detail since 2007 and I've pretty much lived in my car since my fiancé passed in April of last year, so it was in dire need! I bought a groupon for an auto detail and I wasn't expecting much after my friends got theirs done somewhere else. I took it to QAR and KC took care of me. He looked at my cars condition and told me how the groupon only covered 3 hours of work and my car needed at least a day! I explained my situation and asked him to do the best he could with what I had. Like I said, I wasn't expecting much, I was just happy it would be cleaner. They took the car warning me that, they'll only have time for the inside, but KC came in and told me that they would buff and wax it as well since winter was coming. He was really a great business man and even batter man. He made sure I was happy with everything, even offered me coffee and checked up on me occasionally. When I got to my car, I was surprised with how it looked! You could tell they're perfectionists, cause they got every little nook and cranny and every stain I figured would still be there were gone! My car looks and smells amazing, like new! I'm impressed, that was a hard job, but they took the time they needed and pulled it off. I would recommend them for everything cause he showed me that he had pride in his work and services and that means a lot to me and my car. Y. Flores

I had scratches to the left side of my car incurred in backing out of an apartment complex parking lot, scraping a railing on a stoop. The original estimate from JDM and my insurance adjuster were only a few dollars apart. I brought my car in for repair at 8 AM on Monday, July 22nd and was told the repair would be 4 days. On Thursday I called and Paul Chilcott told me he forgot to call me about additional repairs needed, including a wheel that I specifically told him and the insurance adjuster was not to be part of the repair as it was not part of the accident. My insurance adjuster had to call the owner to straighten out the wheel issue. I was told my car would be ready the following Tuesday and that I would be called on Monday. On Wednesday I called and asked for a time when I could pick up my vehicle. I never received a call back. On Thursday my insurance company called, not JDM, and told me JDM would have my car ready on Friday. They would call. At 4:30 PM on Friday I decided to return my rental car and retrieve my car. I was further insulted with the lie that they had called and told me the car would be ready at 5:00. I never received such a call. I drove my car home without any final detail work - simply glad to have it back before the weekend (Friday, August 2nd). The repairs were minor, $2,100 originally, and should not have taken that long. Even so, honesty would have been appreciated. Do not do business with Paul Chilcott and JDM. You will regret it