Fleet services service near Elburn, IL

The most honest service you will find in the area. Tony is great and is one of the best in the business. Ottavio D.

Autobahn did a great job of replacing the front shocks. The handling and ride quality of the car is noticeably improved after the shocks were replaced. I am not pleased with the repair that was made to one of the wheels. The bend in the outer face rim was not completely removed and many scratches and dings were added to the area near the bend. There is also some fine cracking or crazing of the paint. I would definitely not have this service performed if I knew what the results would be.

KS Autocare performed a detailed inspection of my car, during which it was discovered there were multiple problems. While my car was on the lift, KS showed me precisely what was wrong and what steps they were going to take to fix those problems, as well as providing a detailed estimate of cost and time involved for the entire repair. KS divided the repairs into two components: those that were urgent and needed to be done soon and those that could be put off for a while. I chose to do all of the repairs at one time. KS Autocare completed the repairs on schedule and on budget, exactly as promised. All KS Autocare personnel were professional and courteous and performed their jobs well. I highly recommend KS Autocare for your vehicle needs.

Always Friendly, knowledgeable and great service.

Happy with the service Thank's Matt and all the staff

Erick, shop supervisor, was easy to work with, his quote was realistic, he stayed on top of the job and kept me informed . . . what he estimated is what I paid . . . he's customer focused and desires to please.

My car was making a horrible noise and these guys figured it out and repaired it quickly. Good value for the money, professional, top notch!

Service was good

Complete Premium Repair Shop

Shop will go to great lengths to insure customer satisfaction

Marilynn & Chris always go above and beyond to keep our families' vehicles in tip top shape. I live all the way in the city and its worth the extra drive. Highly recommended A+++

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

I am so glad I found this shop! They do quality work for a very reasonable price. And their customer service is fantastic. Professional, and accommodating on every level. If you live, or work in the area these guys are where you should be taking your vehicle for service.

Truly thankful for this establishment today. I was in a bad spot very close to the end of their business hours and they still helped me although they could've sent me on my way. A special thank you to Rachel & Tommy. You guys are the best! Dion Y

I have had Jim at Advanced take are of several of my cars over the last year.I found this shop to be very fair and they got the work done quickly. I would recommend this repair shop to everyone.

Recently had my '06 F150 repaired by Tony. I highly recommend Tony for repairs to 5.4 Triton engines. My engine developed the now famous Ford Triton "tick". Tony gave me all my options and fixed the problem. The charges were very reasonable. Great job, thanks Tony