Transmission repair service near Elgin, IL

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Alternator took a dump, found this mechanic shop in Plainfield, IL, near me, towed it in and bam got lucky left 3 hours later. This Plainfield auto repair shop is on top of their game. Thanks for getting me in and back on the road so quick and cost effectively.

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

Dan is great ! the best place ever, he is very moderately priced and will always tell you the truth about your car. i gave been going there for 4 years

I had the transmission go out on my ford five hundred. Ford quoted me over $9000 for a new CVT transmission. I searched around for several weeks and decided to use Dugan's Transmission after getting their name from Certified Transmission. I was beyond impressed with the customer service and quality workmanship. As a female in Chicago without my husband I didn't feel that they tried to one over me by any means. They were honest about all the processes and very understanding about the need to save as much money as possible. Jim Dugan was very straightforward about everything as well as being very knowledgeable about my specific CVT transmission. Overall I felt the service I received here was above par and highly recommend anyone who needs car work done to have it done here.

I own a 2005 gmc sierra 2500 in which i use for work and really beat the hell out of. Last Year i was having shifting issues i took it to New Star and the provided a very professional service and modified my trans to handle heavy duty loads since the its been running great and has not given me a problem ever since it came out of there....

GREAT VALUE AFTER TRYING OTHER PLACES THEY WERE GREAT AT EXPLAINING THINGS.

A-Action Auto provides complete automotive care, including alignment, computer diagnostics, complete maintenance, and auto body repair. We have been in business for over 35 years and have more than 100 years combined experience. Visit us today to see why we have been in business for so long.