Auto glass repair service near Joliet, IL

Can't even believe these guys are in business. If I could give them no stars, I would.We had them put in windows in a storefront and within 6 months four of the six windows had broken seals and were permanently fogged up. After months of going back and forth with them, they finally came out to take a look and agreed that the windows needed to be replaced - that was approximately 6 months ago. About a 2 months ago, they came and replaced two of the windows, but realized they had mismeasured one and one of them they dropped. They said they would be back with the windows within a week. We have been waiting over 6 weeks for them to come and replace the remaining windows. This is for a business establishment so we're not happy that we're sitting with shitty windows as our advertising. Every time I call, they tell me the same thing "we're busy..." Apparently correcting THEIR errors is not a priority for them. They do not keep appointments and they do not follow through on anything. I talked to Sergio on a Tuesday and he said they'd be over the next morning. I called him that morning and he said they would be there between 11 and 1 --- and they never showed up. I cannot UNrecommend them enough. I have never encountered such a poorly run business in my life. DO NOT USE THEM.

They came out to my house for an extra charge to replace my windshield and rear window. They were supposed to arrive at 11am but came at 6pm. The next morning was a freaking horror story. There was garbage and glass all around my driveway. The side lawn of the house that I’m renting had (and still does by the way) trenches in the grass half a foot deep because they drove on the grass and got stuck. Then the car itself. ... glass everywhere!!!! I cut myself at least five times and so did a friend when they drove with me 3 weeks later. The glass particles are tiny and got stuck in every nook and cranny that the car had. I personally vacuumed it for at least 40 minutes and then used paper towels and wipes for another 40 minutes. After I called and emailed pictures to get the lawn repaired their orginal response was why did my babysitter not help them pull their car out? Then after I explained the lunacy of that logic they said they will call back. Then their reply was that no landscaping companies are available to fix the lawn. They promised to bring some sod and dirt to cover the holes. Nothing was done. I’m appalled at this company.

I had my vehicle serviced at this shop and they installed a defected part in my vehicle. It broke down months later with the same problem. I took it back to them and they have been giving me the run around about getting it serviced. Every time I speak to someone about my vehicle; they pointing fingers and playing this blame game. The part is coming, its being shipped, they're bringing it, we're going to get it, its been ordered. They haven't ran out of excuses yet.