Engine repair service near Maple Park, IL

Happy with the service Thank's Matt and all the staff

Erick, shop supervisor, was easy to work with, his quote was realistic, he stayed on top of the job and kept me informed . . . what he estimated is what I paid . . . he's customer focused and desires to please.

Would not take their opinion on any recommended services. Get a second opinion elsewhere. I brought my car in and was told it was one thing wrong and they would fix the problem. Mind you I told the guy in the beginning “Hey I’m in the process of searching for a new car if this is the minor issue I’ll take care of it. So they take my car in. Next day get a call whatever work they said would take care of was finished but that didn’t solve it. So I’m like ok go ahead fix it! Next day get another call “Hey works finished but it’s still not resolved it’s your transmission but it’s still drivable. So I come in to get my car, pay for the service because I’m tired of the BS. I Drive off the lot my car is still horrible. Engine light is on! Had I have known from the so called diagnostic test and whatever other test that was performed that it was transmission I would’ve gotten a brand new car instead of paying over $1,400 worth of wasting my time. I wouldn’t recommend this place if it was the last on earth. TAKE MY WORD.

Complete Premium Repair Shop

Renberg Auto has proudly serving Wheaton for over 40 years. Our team of certified technicians, led by Service Manager Craig Enger, would be happy to handle your complete auto care needs.

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

Fit in on short notice. Work was exceptional.

Butitta Auto has been proudly serving Belvidere since 1987. Our team of certified technicians, led by Service Manager Anthony Cuevas, would be happy to handle your complete auto care needs.

Service was good

I don't know why I chose Schaumburg Automedics to service my car when I first moved to Chicago 20+ years ago, but I am really glad I did. They have kept my various old cars running much longer than I would have expected. I was thinking about junking my car after this last service, but the SA Team did such a fantastic job the car drives better than when it was new (to me). I had several idiot lights on my dash and thought I had no ABS of VSA because the lights were on. The guys working on something else noticed some frayed wires along the firewall from some rodent or something. Now ALL the dashboard lights are off. They also fixed some extra things I didn't ask for and didn't notice till I got home. AAA Stands for quality service. AAA never hung a sign on a shop as good as Schaumburg Automedics. I recommend them without reserve. Tim Shepherd

Made an appointment for 8 am, when I called at 11:30 am, my car had not yet been looked at. I received a message around 2:30 pm with the inspection results. So 6.5 hours after appointment drop off. Tuffy completed oil change, tire rotation and rear brakes just before closing time at 6 pm. There are individual coupons for each service but a $30 cap is applied on discounts per visit. I may make two or three separate appointments next time so that I can use all the coupons. I had to bring the car back the next day due to a loud exhaust type noise. It turned out that the air filter compartment was not reinstalled properly so minor fix but still resulted in a return visit. I like the team at Tuffy and plan to return but some of the above issues should be improved upon.

Shop will go to great lengths to insure customer satisfaction

Marilynn & Chris always go above and beyond to keep our families' vehicles in tip top shape. I live all the way in the city and its worth the extra drive. Highly recommended A+++

Recently had my '06 F150 repaired by Tony. I highly recommend Tony for repairs to 5.4 Triton engines. My engine developed the now famous Ford Triton "tick". Tony gave me all my options and fixed the problem. The charges were very reasonable. Great job, thanks Tony