Retail tire service near Mazon, IL

I brought my car for an evap code. When I came in I was told I owed $125.00 for diagnosing a cat code. I have been aware for over a year that I needed a cat. When I reminded him that I brought the car in for the evap code, not the PO420 code. he said that if the cat code shows up that he HAD to a diagnostic on it. What?? I always had a good relationship with the Rockdale shop, but after this visit I feel cheated . Very unhappy!

I am a 65 year old Grandmother from North Carolina who was traveling with her daughter-in-law to Joliet, Ill. for a wedding on Sept. 6, 2014. A "Low tire pressure" signal showed on her Chevy HHR on the way to the wedding and we were directed to NTB by her uncle - who owns a tire business in Middletown, Ohio. I was advised by the tech that if the tire could be repaired, it would be about $25.00. I waited only a very short time for the evaluation and repair before I was ready to return the wedding festivities. Everyone was so nice and they sent me on my way without charging me anything (Out-of-State courtesy!) Best customer service anyone could ask for...they now have a customer for life. Thank you for training your workers in what is right in customer service. Faye Byrd, Asheboro, NC

Ongoing problem for 9 years. Dealer repaired emissions error and check engine light returned in two weeks with same problem. AACCEL repaired the emissions, and now I can fuel the car in less than 15 minutes and pass the Will County emissions testing.

I took my car in not knowing what to expect after my daughter had hit a curb hard and also noticing weird noises coming from my fairly newly bought used car. 59 Auto took it right in and fixed it very quickly and it didn't cost nearly as much as I had feared. I was very pleasantly surprised.

I have lived in the area over a decade, and Tuffy has seen many (if not all) of our family vehicles. Some needed more repairs and upkeep than others, but Paul is definitely someone I trust. Just a few weeks ago we were going out of town for a funeral and decided to bring it in before we left. Long story short, we brought it in for an oil change and Tuffy found a major issue that needed to be repaired immediately. Tuffy not only saved us the danger of breaking down on our way to the funeral, but they worked out an arrangement with Enterprise to rent a 15 passenger van for my large family! We make it to the funeral safely and returned to have our vehicle repaired and ready to go. Thanks Paul and everyone at Tuffy! David G. Bourbonnais, IL