Brake repair service near Mchenry, IL

I called on the weekend (Saturday) to make a appointment to get my car fixed. Was almost un-drivable and my only car, so I needed it fixed a-sap. Soonest appointment wasn't until Monday after weekend at 10am. First off, when I showed up for the appointment the guy made it clear that not only were they not able to work on car today but probably wont even fix it that same day. After I explained that I would just take it somewhere else since it was my only source of transportation, he said he would try to work on it and see what he could do. Wondered why I even made a appointment. I explained to him what I thought the problem was and made sure he called me as soon as he knew for sure what the problem was and so I could give him permission to work on it. (Depending on the cost needed to make sure I could afford it) Before I left he approached me "beating around the bush" Saying things like "It's bad and going to be expensive" Not wanting to give me a exact quote. (Keep in mind I had gotten a quote on Saturday for the replacement of a water pump including labor at $330.) He tried to give me a explanation that is was leaking something with the coolant, making it obvious I had a blown gasket and that it was not the water pump that needed to be replaced. After asking him about 4 times what it meant and how much it was going to be he finally said it would be at least 10 hours of labor which alone could be about $1000. I told him to please double check and call me to make sure it was in fact the problem. I was devastated... He said he wouldn't know for sure till about a hour when the car cooled off. Three hours later I had my husband call him to find out what was going on since I had not heard back from him. He told him the same story. I then called and explained to him I would be picking up the car simply because I could not afford it at the time. Myself, I was thinking if I am going to pay that much money in labor alone I want a second opinion. Well lets jus

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Factory-level independent automotive servicing specializing in Import and Domestic automobiles. (We service ALL Import and Domestic - not only the ones which are listed under "Car Types").

Jerry Butitta Automotive in Belvidere is a wonderful place to have your car serviced. I have been taking my vehicles there for five years. Honestly and integrity is very apparent at this business. I live in the Rockford area and this is the only place I trust.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!