I had a broken brake line.... you got me in right away. While I waited... read more I had a broken brake line.... you got me in right away. While I waited for the repairs (a couple of hours) you provided a ride home for me ... and picked me up when the car was ready. And I still had time to finish my Christmas shopping that day. Good job! I only gave you 3 stars for Amenities , because you provided a ride the amenities weren't used or needed .... but they looked comfortable.
I highly recommend Steve and crew for repairing your Audi (and other m... read more I highly recommend Steve and crew for repairing your Audi (and other makes). After a long search for repairing my car, Steve was very helpful over the phone without even seeing the car. He gave me an honest opinion and range or repair cost - again, without seeing the car. I brought it in and he repaired it and a couple other things he found that were related. When I came to pick the car up, he noticed another issue when pulling it up for me. He brought it right back in the garage and let me borrow his car while they made this additional repair. I was not charged for this, as Steve took responsibility for it. Honesty and fair pricing is difficult to find, especially with cars that are expensive to fix, and I'm thrilled I've landed at a place I can trust and use moving forward. I highly recommend Auto Imports and Steve. Seth Mindel
5+ star rating. SAVED OUR WEEKEND! Helpful, knowledgeable, honest & we... read more 5+ star rating. SAVED OUR WEEKEND! Helpful, knowledgeable, honest & went above and beyond. Matt was our hero and saved the day and probably days of hassles in dealing with a failed emissions test on my Honda. My daughter and I pulled in quite by coincidence and found Matt...thank goodness! Turns out this guy is the emissions guru in Illinois. He knew just what to do and in a matter of minutes had us back over to the testing facility and passed with flying colors. I would feel confident in recommending this repair shop to anyone who is looking for a fair and honest repair. Tammy M. Saint Charles, IL