Brake repair service near Prospect Heights, IL

NorthWest Auto & Tire is one of the few auto repair shops that still offers "Full Service." Services range from lube, oil and filter work from $24.95 with online coupon, to diagnosing today's complex computer-controlled fuel injection systems. We also specialize in emission control systems.

I had a terrible experience dealing with this company. I will be sure to call the Illinois Commerce Commision at 1-800-524-0795 to file a complaint and may possibly take my case to small claims court. Consumers united against unethical business practices. Read this article about predatory towing practices: http://chicago.cbslocal.com/2011/04/21/state-can-now-crack-down-on-illegal-tows/

Great service. Received discount without coupons. Was picked up when service was done. I felt like I wasn't taken advantage of being a women and the price was fair. Thank You for doing a great job. M VD

Jamal(Store manager) is one the biggest crookes in the automotive industry who takes advantage of unknowing customers .Not only is he very unprofessional but also marking up prices over 5 times what they cost.My mom went there and was charged $4000 dollars for under $2000 in work (had a dealership and 2 independent shops verify this by a second opinion and quote ).Not only that but Jamal charged for parts that were not even changed .When he was confronted on his shady borderline criminal actions he became very belligerent and rude !! Escalated to corporate (bill Gallagher) who I was assured would return the call that day and he took a week to just call back !!with no solution to these obvious issues!! DO NOT I REPEAT DO NOT DO BUSINESS WITH THIS COMPANY !!!

I was stranded 50 miles from home and got my car towed here, I was a little nervous not knowing anything about the shop or the area. John was very nice and assured me that they would find out what was wrong, I wondered at what cost..The car was looked at and the cost was very reasonable, being a woman I was concerned they were going to try and overcharge me because I had no other option but to go there. Even though I live so far away I would definitely bring my car here again for service, a nice honest mechanic/repair shop is hard to find but this place rocked!

I brought my car in for a diagnostic and they gave me over a quote for over $3,000 in repairs. I took it down the street for a 2nd opinion and half the things they said were wrong was a lie. Had my car repaired where I got thr and opinion for less than 1k. It's been 6 months and not a single problem. A dealership and repair shop run by conmen. Color me surprised (NOT)

I have been searching for someone to trust with my vehicle and I have found them. Under the incredibly personable approach of store manager, Carlos, I have found them to be thorough, trustworthy, competent, cooperative, warm and friendly. I cannot recommend them more highly and surely recommend their services to others. M. Butterfield

High quality auto repair in Aurora IL