Engine repair service near Waukegan, IL

The ONLY guys who work on my German autos. Tony Jr. is a class act who will give you the straight-up and a ride to the office if you work nearby. Sure they're a bit more expensive than the Midas shop around the corner, but you certainly get what you pay for...peace of mind!

Awful place. I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires. They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it. The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened. Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

My brother-in-law purchased a used scanner from Skip and after updating it through the dealer, a couple of Arlington Heights and Wauconda Police Detectives showed up at his place of business to confiscate the scanner as it was reported stolen by its original owner (Skips friend from Lattoff Chevrolet). This information can be verified through the freedom of information act as it is on file with the Arlington Heights and Wauconda Police Departments. Mike called and called Skip left several messages for him to call him back never to hear from him. Finally talked him and he said he doesn’t have the money to give back to him and he won’t give him anything else of value to compensate me for my losses. I happen to know that he sends the machine work that he is supposed to do for his customers to other machining businesses to do for him but then doesn’t check it when he gets it back and has had some problems because of that. That’s if you can get it back from him after several excuses of why he has not touched it after several months of having it to work on. I know some people that he has had their jobs for more than 6 months and finally said he has to order parts and it will be another couple of months before the parts come in. Skip also has a really big mouth and likes to talk about everyone else’s business, he also likes to say what everyone else is doing wrong with their business but doesn’t know how to run his own business

I went to get my oil changed and the guy doing the oil change told me about my brakes he was vary nice took me in the shop and showed me what was wrong and why.The price i got was cheaper than anyone else i got new pads rotors and calipers serviced for under 200.00 the brakes have not gave me any problems.The mechanic did a great job now i bring all my cars to them.

This place is my heaven on earth. If i could give more stars i would. Weve had them work on our 2009 yukon denali, our 2012 chrystler 300, and our 1999 mitsubishi eclipse. The last job i brought them was a 1987 Chevrolet C20 pickup. The transmission needed a rebuild. They did it in under a week, and they even beefed it up for just 100 more bucks! It was smooth, down shifts were incredible, the whole shabang. Everytime i hear someones having a problem with a car we dont know how to fix, this facility is my first recomendation. These people are so great, ive called asking their opinions on a noise and instead of giving me the same old same old ever shop does, "well.... youll have to bring it in and well charge to look at it" theyve helped me over the phone asking to describe it. Ive even had the receptionist pull a guy from the garage for his opinion! The only bad thing i have to say is, ive called numerous times to set up an appointment and tbe problem gets fixed by itself or i fix it, then forget to call and say its a no go on the appointment, or i do call and i emd up canceling. I feel so bad every time i do it because they are really good people! Thats my fault not theirs though. I have a 1973 corvette that was recently involved in a rear end hit, as soon as the body shop finishes with the back, everything i need done to it will be going to Natiomal Pride. I recommend this place to anyone with any car problems they dont feel confortable with doing! Dylan S. Gurnee, IL

My car was with them for over two months. When I received my car back it still was not working. I took the car back and according to them they fixed what was broken, but my car still was broken. I was told that they put a flywheel on my car, but my car was not working. This repair cost me over a thousand dollars, the customer service is terrible. I was in their parking lot and my car would not start and no one would help me. This was the worst service I ever had in my life, if you are considering taking your car to this shop don't. I will be reporting this organization to BBB.

Machined & assembled short block, when I went to finish assembling it, noticed a few things I didn't like. Ended up Paying a different engine builder to redo everything Dons did. Other service was just not the quality I paid for. I would not recommend them to anyone.

COMPLETE AUTO AND LIGHT TRUCK REPAIR-SPECIALIZE IN TRANSMISSION REPAIR-40 YEARS OF EXPERIENCE ASE CERTIFIED FAMILY OWED BUSINESS QUALITY PARTS. ALL WORK IS GUARANTEED

Factory-level independent automotive servicing specializing in Import and Domestic automobiles. (We service ALL Import and Domestic - not only the ones which are listed under "Car Types").

I highly recommend Steve and crew for repairing your Audi (and other makes). After a long search for repairing my car, Steve was very helpful over the phone without even seeing the car. He gave me an honest opinion and range or repair cost - again, without seeing the car. I brought it in and he repaired it and a couple other things he found that were related. When I came to pick the car up, he noticed another issue when pulling it up for me. He brought it right back in the garage and let me borrow his car while they made this additional repair. I was not charged for this, as Steve took responsibility for it. Honesty and fair pricing is difficult to find, especially with cars that are expensive to fix, and I'm thrilled I've landed at a place I can trust and use moving forward. I highly recommend Auto Imports and Steve. Seth Mindel

What an amazing experience! I was greeted by the lovely owner, Debbie, and her little assistant. Debbie is so sweet, she made me very comfortable and I left the business knowing that I will return here with confidence. My service was fast and at a great price! My light is finally working like it should and I'm very grateful to Jose for doing such a great job. I'm recommending this business to all my friends.