My truck had a frozen front caliper. Tech recommended several replacem... read more My truck had a frozen front caliper. Tech recommended several replacement items needed, so I agreed. When I picked up the vehicle, braking distance was dangerously long. Had my brakes re-bled at home to find air in the system, including the abs pump. Also, 1 brake line hose mount is ty-wrapped to the rear axle leaf spring perch, bs drilling out the bolt, that was broken off during this service. This has been a poor experience in service and workmanship.
Made an appointment for 8 am, when I called at 11:30 am, my car had no... read more Made an appointment for 8 am, when I called at 11:30 am, my car had not yet been looked at. I received a message around 2:30 pm with the inspection results. So 6.5 hours after appointment drop off. Tuffy completed oil change, tire rotation and rear brakes just before closing time at 6 pm. There are individual coupons for each service but a $30 cap is applied on discounts per visit. I may make two or three separate appointments next time so that I can use all the coupons. I had to bring the car back the next day due to a loud exhaust type noise. It turned out that the air filter compartment was not reinstalled properly so minor fix but still resulted in a return visit. I like the team at Tuffy and plan to return but some of the above issues should be improved upon.
Very professional & knowledgeable. They informed me what my vehicle.
