I bought RV equipment online- needed to return it for refund and they ... read more I bought RV equipment online- needed to return it for refund and they claimed they never received it and refused the refund.
VERY POOR SERVICE...NO INTEGRITY... THIS COMPANY WILL LIE TO YOUR FACE... read more VERY POOR SERVICE...NO INTEGRITY... THIS COMPANY WILL LIE TO YOUR FACE OVER AND OVER AND ATTEMPT TO FRAUD THE RV COMPANY YOU PURCHASED YOUR RV FROM. WE WERE REFERRED TO SMITH RV FOR WARRANTY WORK... SMITH RV ROLLED OUR AWNING UP BACKWARDS AND BROKE IT! THEY TRIED TO FRAUD THE DOMETIC AWNING COMPANY AND PASS IT OFF AS WARRANTY COVERED REPAIRS! WHEN DOMETIC REFUSED TO COVER WHAT THEY BROKE SMITH RV REFUSED TO FIX OUR RV! THEY ALSO TOOK THE HYDROLIC SWITH OUT TOOK THE WIRING HARNESS AND LEFT AN EMPTY HOLE IN OUR CAMPER... AFTER A MONTH OF BEING STUCK IN AN RV PARK AND LIED TO NUMEROUS TIMES WE GOT ANOTHER COMPANY CLOSE BY TO FIX OUR RV. EXCELLANT COMPANY! MOTOR SPORTS OF CELINA OHIO. AWESOME SERVICE TOO! WE TALKED TO AN ATTORNEY AND FILED A SUIT IN SMALL CLAIMS TO GET REFUNDED FOR THE AWNING SMITH RV BROKE AND OTHER COSTS. I WOULD NEVER GO TO THESE PEOPLE AGAIN! WE BOUGHT OUR RV AT LAKESHORE RV IN MUSKEGEON MI. EXCELLANT COMPANY TO BUY FROM WITH INTEGRITY AND HONESTY! AND THE BONUS...ITS AN RV WAREHOUSE! WE SAVED 18,000 ON OUR RV FROM OTHER CONSUMERS! SO IN MY OPINION IF YOU WANT QUALITY SERVICE AND REPAIRS GO SOMEWHERE OTHER THAN SMITH RV!