Collision repair service near Gary, IN

I had scratches to the left side of my car incurred in backing out of an apartment complex parking lot, scraping a railing on a stoop. The original estimate from JDM and my insurance adjuster were only a few dollars apart. I brought my car in for repair at 8 AM on Monday, July 22nd and was told the repair would be 4 days. On Thursday I called and Paul Chilcott told me he forgot to call me about additional repairs needed, including a wheel that I specifically told him and the insurance adjuster was not to be part of the repair as it was not part of the accident. My insurance adjuster had to call the owner to straighten out the wheel issue. I was told my car would be ready the following Tuesday and that I would be called on Monday. On Wednesday I called and asked for a time when I could pick up my vehicle. I never received a call back. On Thursday my insurance company called, not JDM, and told me JDM would have my car ready on Friday. They would call. At 4:30 PM on Friday I decided to return my rental car and retrieve my car. I was further insulted with the lie that they had called and told me the car would be ready at 5:00. I never received such a call. I drove my car home without any final detail work - simply glad to have it back before the weekend (Friday, August 2nd). The repairs were minor, $2,100 originally, and should not have taken that long. Even so, honesty would have been appreciated. Do not do business with Paul Chilcott and JDM. You will regret it

I just wanted to thanks these guys as a whole. I brought my SAAB in for an oil service. I spoke to the tall service manager. He was helpful and explained I had 3 open recalls on my SAAB then one is related to my seat belts. This is why I always like going back to the dealership to have my SAAB repairs completed. I never knew they are PERILLO SAAB I thought all SAAB dealerships went out of business. I know found my SAAB dealership. Thomas B. Chicago Il

during the last 2 weeks this shop has had my daughters car in for repairs from an accident. they assured my daughter that her car was repaired and ready to pick up. she picked up her car and on the first evening she had it back, she was driving in downtown chicago and it felt like the steering wheel was going to come off every time she went over a bump. she took it back to them and they said they inspected it and found nothing wrong. one of the guys even told her to get a second opinion if she didnt believe them! so..she went to get a second opinion and within 15 minutes of the car being at the second shop they found the right control arm damaged (she was hit in the right front wheel) and it caused things to shift and also cause problems with the left control arm and the wheel is actually loose on the vehicle! she went back to them today and the guy at the shop told her that they would have to contact the insurance co. to get her into another rental car and that for now she would have to pay for it! ARE YOU KIDDING ME! I have worked in the auto repair business for over 12 years. this vehicle is unsafe to drive but these folks here apparently dont care! they should be covering the cost of the rental for now...they released the car that way...i am soooo incensed! heaven help them if something happens to my daughter! I am now in the process of contacting an attorney because they dont want to seem to do anything to help....and it's thier fault! they obviously didnt completly inspect this vehicle before releasing it. when your told that it happens while driving over bumps...dont take it for a test drive at 15 mph on a newly paved road! DUH! Let's see if the manager returns my call tomorrow. somehow i doubt it.