Saturn service near Frankfort, KY

First visit had quick diagnosis for expensive repair, then after work was completed they found another much simpler issue which could have been cause of initial problem, casting doubt on initial diagnosis. Did the secondary work at no extra charge. Was quick, work complete within 1 week of initial call to schedule. Second repair, removed broken glow plug. Initially quoted one price, then was increased during service. Upon completion, found new body damage to vehicle. Had to review camera footage to take responsibility for damage. Once agreed to, shop repaired damage within 2 days. Paint issues remain (deep scratches) but body damage repaired no charge.

Wonderful experience. Everyone is kind and helpful. The place is very clean and Shawn did awesome work on my VW.

Mark came highly recommended by Charlies Auto Center (no slouches themselves). I have an 18 year old Chevy truck with no frills and a manual transmission. Vehicles that age develop "issues" and Mark has taken care of them all quickly, expertly, and at a very reasonable price. He's friendly, knows his stuff, and honest as the day is long. I wouldn't consider going anywhere else.

CAR performed my maintenance for my vehicle although I was a bit behind the schedule. They flushed the coolant, transmission, and changed the oil, all within a few hours. One employee also gave me a ride home so I could do other things, which I really appreciated. I prefer to support small businesses locally and they were already competitive, but with the discount card and the rewards program it really made the difference. If you would like to support a local company who provides great service and respects their customers, I think CAR is for you.

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