Brake repair service near Frankfort, KY

First visit had quick diagnosis for expensive repair, then after work was completed they found another much simpler issue which could have been cause of initial problem, casting doubt on initial diagnosis. Did the secondary work at no extra charge. Was quick, work complete within 1 week of initial call to schedule. Second repair, removed broken glow plug. Initially quoted one price, then was increased during service. Upon completion, found new body damage to vehicle. Had to review camera footage to take responsibility for damage. Once agreed to, shop repaired damage within 2 days. Paint issues remain (deep scratches) but body damage repaired no charge.

Wonderful experience. Everyone is kind and helpful. The place is very clean and Shawn did awesome work on my VW.

Best auto repair experience I've had. They kept me informed throughout the process. I didn't have to wonder what was going on or how long it was going to take. I felt like they cared as much for my car as I do...that means something to me. Would I recommend them? Absolutely! I will never take my car anywhere else.

Mark came highly recommended by Charlies Auto Center (no slouches themselves). I have an 18 year old Chevy truck with no frills and a manual transmission. Vehicles that age develop "issues" and Mark has taken care of them all quickly, expertly, and at a very reasonable price. He's friendly, knows his stuff, and honest as the day is long. I wouldn't consider going anywhere else.

In May 2019, I took my classic Mercedes 560SL to European Auto Livery. Before choosing them as my service center, I called about six or seven other repair shops. I chose European Auto Livery solely on the way that Bill Flynn (the manager) spoke with me over the phone. His enthusiasm and love for these German cars shone as clear as day through the way that he spoke with me. It is also for that reason that I did not choose any of the other service centers that I called. I am very happy that I decided to make use of EAL's services. They were efficient, highly knowledgeable, and went beyond what was expected of them. Throughout my engagement with them, they were transparent and honest. Never before have I met such honest and helpful mechanics before. As an amateur expert on the R/C107 series Mercedes, I knew immediately that they had the knowledge and expertise to deal with such a car. I was also completely aware that they were not trying to deceive me in any way. Despite their hourly rates being slightly expensive, I know that I am getting more than what is expected. It is worth the investment to have enthusiastic and experienced technicians work on your car! I will, for as long as I can, only use EAL as my repair specialists. I could not recommend them more highly!

CAR performed my maintenance for my vehicle although I was a bit behind the schedule. They flushed the coolant, transmission, and changed the oil, all within a few hours. One employee also gave me a ride home so I could do other things, which I really appreciated. I prefer to support small businesses locally and they were already competitive, but with the discount card and the rewards program it really made the difference. If you would like to support a local company who provides great service and respects their customers, I think CAR is for you.

Would not recommend for anything. Very poor customer service and bullying tactics. Not a great experience will never go back.