General maintenance service near Louisville, KY

Great work as usual

I've been taking my cars here for over two years now because Louisville Fine Motorcars has won me over not with their dashing looks and stunning charm, but the quality and professionalism they bring to the table that other shops dream about. Luxury service at a price that everyone can afford? Who could say no? There is only two people in this world that touch my cars, me, and Louisville Fine Motorcars. Trust me, you wont be disappointed.

I was very impressed with the service. I had the car diagnosed and they told me the price and performed the job. Customer service with a smile! Very satisfied customer C Moore

First visit had quick diagnosis for expensive repair, then after work was completed they found another much simpler issue which could have been cause of initial problem, casting doubt on initial diagnosis. Did the secondary work at no extra charge. Was quick, work complete within 1 week of initial call to schedule. Second repair, removed broken glow plug. Initially quoted one price, then was increased during service. Upon completion, found new body damage to vehicle. Had to review camera footage to take responsibility for damage. Once agreed to, shop repaired damage within 2 days. Paint issues remain (deep scratches) but body damage repaired no charge.

Kevin provides great and quick auto repair service and brake repair service - definitely my go-to mechanic in the area.

I love German Imports, and I haven't even got my car back yet. Mr. Steve is simply wonderful!!!!!

GREAT BUNCH AND VERY FREINDLY. SERVICE A LOT MORE INVOLVED THAN EXPECTED. BUT THEY STOULD BY THERE ORIGINAL QUOTE AND NEVER ASK FOR MORE MONEY. I OWN AN UNUSUAL CAR RX8 MAZDA THAT NOT ALL SHOPS WELL SERVICE. HIGHLY RECOMEND AMERICAN BRAKE CENTER FOR ALL YOUR SERVICE NEEDS.

Protech Automotive is my go to general automotive repair shop!

Stein charges $150 for a diagnostic and a "27 point inspection", a higher cost through the door than Tafel Motors. I took my Audi A4 to Stein to inspect a hidden coolant leak and an ignition issue. They quoted the job at $1200 (I later got this job quoted at Audi Louisville for $550). I declined to have the work done at Stein and went to retrieve my car and the presumedly thorough diagnostic analysis which consisted of a few statements: Plastic housing that couples multiple coolant hoses is leaking. Several coolant hoses need replacing. Technician checked the battery. Battery tested marginal and the terminals need cleaning. There was no breakdown of the cost of parts and labor of the quote, no mention of the check engine light, rear differential seal leaking, or oil filter housing leaking––all of which I know are problems that need addressing. When I asked the technician about the leak in the quattro system he replied "No, we didn't see anything wrong with it and we're very thorough." When I asked about the check engine light he replied "You didn't ask us to look at the check engine light; it automatically costs $150 to run the computer." You would think this would be mentioned in the pitch of the "extremely thorough diagnostic and 27 point inspection" –– except we can't take 10 minutes to get a computer reading on your check engine light. I voiced my disappointment in paying $120 (they knocked $30 off since the technician didn't take a full hour) for a service invoice with literally no valuable information on it and was able to coax some part numbers out of them. Of the six part numbers I was given, one was for the wrong engine and one was for a Porsche Cayenne. These guys are laughable.

Horrible customer service! They do not stand behind their own contracts!!! I bought a dirt bike yesterday (signed a contract stating I could return the item unused within 7 days) - 2 hours later (after I got home from driving 2 hours to pick this bike up) realized what poor quality it was (the handle bars were loose, the transmission was sticking and the rear fender was not attached to the seat) I immediately went back with my contract in hand - for a return. The manager refused to talk to me and walked away!!! That's why I pay with credit cards --- the transaction will be stopped TODAY!!!!