Auto inspection service near Arlington, MA

Testing the review email

The worst absolute worst place to ever buy a vehicle. The week prior to March 15, 2015, I began setting up an appointment with "Anthony / Tony" to test drive a car posted on the OfferUp site/app. On March 15 a Sunday I met with Tony and test drove the vehicle and questioned the obvious smell of antifreeze and the car was riding a little rough with a pull to the right. Tony assured me the antifreeze was a burn off and he would have his mechanic, Costy look the vehicle over to make sure it was ok. Once the papers were signed Tony told me I could not take the vehicle as he always has it double checked before it leaves the property. On Wednesday that week the 18th of March he finally returned my call to tell me the car needed a new tie rod and some other part. Both of which should be in and replaced by Friday. Friday came I had to wait as the car was not ready and was empty of gas. At this time Costy did my inspection WITHOUT my consent. He came out from the back told them I owed $35 for the inspection and I was free to go! I did not want them to do the inspection. I wanted to take it to MY SHOP WITH MY MECHANIC. This way I knew if it was rigged. Which it was. All the items that they check off 4 were bad and would not pass. I returned the car that Monday. The car full of gas, the gauge just fell to empty than floated back up. The RPMs remain at 1 when in park and float and rev on it's own. So much wrong with it. Costy calls me it's ready now Wednesday again. No it was not fixed. I almost slid into a guard rail as well. The alignment on the front was so bad when I replaced all the tires at Used Tire Warehouse in Wareham they fixed this alignment. Not even a month I have to replace and leave the car with mechanics. Three of the four tires had plugs all needed to be replaced. No buys a car for $5000 and pours $2000 into it immediately. The owner Salim "Sam" told me after wear and tear it is expected. I told him I had the car not even three days and it was back with him. I returned it 4 times and they couldn't find anything. I took it to my mechanic and before the machine for pressure was applied he told me "you definitely have a leak". Not 15 minutes later show me where it came from. He replaced it. I than took it to Kia of Dartmouth where Sam and Tony bought it, to do a recall from 2008, they noticed another leak from the manifold. I told Costy who told me he was quitting and that I'm not the first customer this happens to and he cannot take it anymore. This is not right. He told me, Jessika your a good person. The owner was now in Lebanon and Tony is forging titles with his name on them. I filed a small claims suit and now that it is the week of court, Salim takes off again out of the country. Stay the hell away from this place. Left me to tote my children in this ticking time bomb and refuse to refund my money. Other repairs required are in excess if $2000 and the fake warranty Tony made me pay $200 that covers "everything in the engine so they know you are protected the first 90 days". Well it doesn't cover ANY of these repairs. None, zero, zilch.

The folks at Fastrack are a first class operation. Their service is superb because they prioritize the safety and longevity of your vehicle while being pragmatic and cost conscious. On top of all that they are personal, considerate and strive to provide what is sorely missing in so many businesses today, terrific customer experience!

best place ever!!! i can't believe how nice they were able to detail my car. they even diagnose my check engine light for free!!!!! wowww!!!!!

I found Paul through a recommendation of a friend. As a loyal BMW owner for many years, and one who babies my car and want to make sure it's got the best care, I was really happy to find Paul. He is not only a BMW owner, but knows these cars inside and out. I had a heating system issue, we spoke about it over the phone twice, he ordered more parts than needed so when I brought it in he had the correct part (regulator) on him and fixed it within an hour. He simply returned the part that was not needed. I was able to get work done in the waiting room (with wifi) and when I recently had another issue (cracked rim), he quickly diagnosed the problem too. It's great to find a mechanic I can trust AND who is reasonable (I priced him about against another non-dealer BMW mechanic and he was a bit cheaper!). Thanks Paul for your help and care. When my car is in need of service again I'll certainly be back!

I've known and used John as my mechanic for years. I've always known him to be honest and very thorough with his work. He has finally bought his own garage. His team over at Import Domestic is top notch. I've recommended him to all my friends. Thanks for the great service John.

Very nice people took very great care of my classic Bmw when the head gasket blew : i was Amazed with how fast they fix the problem for me at such a great price ,one of the best shops in town

The most honest shop in town. They do great work. Awesome people. 5 stars!! Gary Abramson Salem, MA

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.