Ford service near Bedford, MA

broke down in front of AMERICAN PETROLEUM in Beverly, MA having work on cars most of my life I noticed the clutch cable clip had rotted off, common problem with older card, Mechanic told me the shifter linkage must be damaged and caused the clip to break I went and bough the $5.74 Part they insisted the linkage was damage refused to let me put the clip in told me to tow or push the car off there lot. After i pushed the car to the street I put the clip in and drove away No problems with linkage

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

It was a dark, cold middle of the night very far from our home in Florida when our diesel Excursion decided to die. We were on a work assignment in Manchester so we had our truck towed to a Ford Garage close by. The next day they gave us their assessment ... and it would cost over $4000.00 just to get it running so they could figure out what else might be wrong. On a previous trip were introduced to Custom Car Care, by our son who lives in New Hampshire, and had received excellent care. We decided to have the truck towed there. I cannot say enough to fully convey the scope of professional, knowledgeable and excellent care we received. While the problem was NOT what Ford said Custom Car Care would have done that repair for half the cost we'd been quoted. They worked tirelessly to find the unusual and tricky problem, even late into the night to get us back on the road! We are so grateful for Joe and his team, would highly recommend CCC to anyone in need and have nothing but positive reviews about every aspect of our experience.

I have used Windham Mobile for years, approaching 18 now, and keep coming back. Doug and his crew always do an excellent job working on three separate cars and one pickup over those years. I do my own oil changes and spark plug replacements, but more involved work like surpentine belts, tranny and radiator fluid changes and the occasional real problem with a vehicle, I leave to them knowing the work will be done well and at reasonable, not cheap, but reasonable rates. Sometimes, I ask for the old parts, and when I do, they are there for me to look at and keep if I want. I have never been disappointed. I am writing this review because I need to have my tires changed over to snows for the winter, looked their number up on the internet to give them a call, came across the reviews, and figured I should throw in my two cents. Barry J. Windham, NH

The owner has been servicing my car for about 15 years. Unless it was an absolute emergency and he was unavailable, I wouldn't let anyone else touch my car. He does a great and conscientious job, on time, for a reasonable price, and more than once has saved me significant money. As an example, I recently took my car to the dealer to have a malfunctioning (and wide-open) window repaired. (This is a case where it was an emergency and he wasn't available!) The repair cost hundreds of dollars. 5 weeks later the repair failed, and the dealer told me their repair didn't fail; it was actually a NEW issue that would cost me another big pile of money to fix. No thanks, I said and headed to S&W. Turns out the problem was a loose connection, an easy fix. S&W saved me $400! No question about it: I'd sent any and all of my friends to S&W to get their cars serviced. Dana S. Braintree, MA

I had a 9:00 appointment today. My car was on the lift at 9:05. I've been a customer of Eco's for over 20 years.The reason for that is the outstanding professional work performed by the skilled technicians. With the owner Jack and his second in command Chris overseeing the work insuring you'll be leaving their shop with a smile on your face and cash in your pocket!

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