Collision repair service near Beverly, MA

This business is run by dishonest people. They gave me an estimate in writing and lowered it down for cash money( red flag ) . I dropped off my car and the next morning I got a call saying that I am suppose to bring the part to be installed which wasn't true and wasn't on the estimate. I asked to speak to the owner Rick who was extremely rude from the minute he came on the phone and I told him that the estimate stating the part is included with $6.25 % tax. He claimed that this is just paint and the waste charge. At this point I said "are you charging me tax on wasting?" He got very defensive and asked me to pick up my car. I was so happy to pick up my car not fixed by people like him and his unprofessional, dishonest, liars staff. I don't recommend this business to my enemy.

They worked with me and my budget and the job got scheduled for that week. I now have my car back and it looks great. They also did a nice job detailing the outside and inside of my car. Feels like I just bought it!

I highly recommend this place! I had an accident and front wheels alignment was not okay. The previous garage named as "certified" by insurance company, did not manage to fix ... took 1.5 months, a lot of money, frustration and wasted time. Then I went to the European Motorsport garage and their service is really amazing! All was fixed immediately and double checked with the highest quality. Very professional people, always willing to help, answer all questions and give any advice. I will be back there for sure in case any service is needed. Wioletta P. Reading, MA

Unfortunately my car was hit. Found Susi auto body doing research online. Shop had great reviews online. My car looks and feels great to drive. The service advisor also helped me with my insurance company and getting my rental coverage extended.

Terrible place, stay away they will tell you to give them money to buy you new parts but will end up buying old parts and also fixing some of the old parts so that they can keep as much of your money as possible. Besides using old parts they do a terrible job fixing your car. Stay away from this place. You’ve been warned. Everyone there looks shady.

My family brought a car from that place a little over a year ago for $3000.00,(three thousands dollars). The owner Frantz promised he will provide the title for the car, still as of today no title has given to us. We called several times he is given us the running around.

Nice neighborhood, very friendly people & dogs. Got to appointment early and was greeted by a neighbor and a carpenter getting ready to work on their building. There is also quaint playground next door. They got my car ready for my end of lease and even detailed it. They made arrangements with me to get all the parts ahead of time and kept the car for less than 2 days. "bumper fender and paint work" I would say they were 5 stars except they couldn't meet me before 9am

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theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards. Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?